Ivan Andreeski Email & Phone Number

With over 16 years of experience in the medical devices industry, I have developed my skills in global service, training development, and management. As a Global Service Specialist at Leica Microsystems AG, I manage the creation, execution, and continuous improvement of training programs for both internal teams and global partners. My expertise spans from developing service manuals and training materials to delivering high-impact digital and in-person training sessions.I have a strong background in customer experience, knowledge sharing and project management contributing significantly to improving KPIs and cross-functional communication between business units, product management, and R&D. Throughout my career, I have developed and led initiatives that drive serviceability improvements, enhance product lifecycle management, and elevate the overall customer experience.Fluent in English, proficient in German, and several Eastern European languages, I bring a global perspective to my daily assignments . My passion for continuous improvement is supported by certifications in ISO 13485, Problem Solving Processes (PSP)**, and TFTI. I am committed to leveraging my skills in an innovative environment, where I can continue to contribute to global business success.