As a direct support professional, I provide essential care and support to individuals with developmental disabilities and special needs. I assist with job preparation, job search, promoting independence, and fostering a safe and nurturing environment for clients. Adept at job searching, conducting mock interviews for the clients, and advocating for the well-being of those under my supervision.

As an event coordinator, I collaborate with clients to understand their event objectives, vision, and budget requirements. I also develop event concepts, themes, and timelines in alignment with client expectations. Furthermore, I coordinate all logistical aspects of events, including venue selection, catering, and accommodations. I also oversee on-site event execution, including set-up, vendor coordination, attendee registration, and troubleshooting. In addition, I create and manage event budgets, tracking expenses and ensuring cost-effectiveness. Another important aspect of my role is to identify opportunities to optimize spending and maximize ROI. Additionally, I communicate regularly with clients to provide updates, gather feedback, and address concerns. I also collaborate with the marketing team to develop event marketing strategies and promotional materials. Finally I utilize various marketing channels, including social media, email campaigns, and print materials, to drive event attendance and engagement.

As marketing manager, I developed engaging content for digital platforms, including websites, blogs, social media channels, and email newsletters. I coordinated content calendars and ensured timely delivery of content assets. I also assist in the execution of digital marketing campaigns, including PPC advertising, SEO optimization, and email marketing. I monitored and analyzed campaign performance metrics to optimize effectiveness and ROI. In addition, I managed social media accounts and engaged with followers to build brand presence and community engagement. Finally I assisted in the planning and execution of marketing events, such as product launches, trade shows, and promotional activities.

As general manager, I oversaw daily business activities, improved overall business functions, trained shift leaders and new members, managed budgets, developed marketing plans, created policies, created schedules for team members, and communicated business goals. Introduced new methods, practices, and systems to reduce turnaround time. Also, I supervised creation of exciting merchandise displays to catch the attention of store customers.

Processed inbound calls and e-mails from wire transfer customers or agents and processed transactions totaling thousands of dollars every day. Processed money transfers (domestic & international). Also, I answered a wide range of inquiries and solve customer service issues.

I was responsible for providing timely, accurate, positive, and friendly guest service. I was also responsible for preparing quality food products and keeping the restaurant clean, pleasant and safe for all guests and employees. Worked in a fast-paced, positive environment.

Summer JobAs Production Supervisor Assistant, I worked closely with the production manager to ease their workload. Performed administrative tasks, documenting procedures, and trained staff. Also, monitored staff productivity and developed initiatives toward enhanced job performance.