Ivan Savic Email & Phone Number

Limassol, Cyprus

Paphos, Paphos District, Cyprus

World

Founder & CEOAdminister comprehensive support to assist businesses in achieving their individual goals.• Conceptualize and launch 20+ websites, reservations systems, and their accompanying web applications, and led seamless SMS/web integration processes. • Architect network infrastructures and secure and scalable cloud hosting solutions for companies. • Communicate with clients to determine project scope, deliverable, budget, and benchmarks, delivering results that surpass expectations.• Develop short- and long-term strategies to address client needs and unique market requirements.

Limassol,Cyprus

Build the IT department from the ground up, revamping all processes and regaining control of previously outsourced services. Cultivate strategic growth plan that adopts innovative technologies and enables the company to rapidly expand without limitations. Oversee all website and application developments, business intelligence, and financial analysis processes. Coordinate and execute the migration of two CRM's without disrupting business processes. Collaborate with other departments to identify internal technical problems and implement unique solutions that drive productivity and efficiency. Manage developers and schedule daily tasks with the IT manager and other departments. • Deliver technical stability via the introduction of aggressive restructuring tactics, generating $220K+ in savings per year.• Introduce new hosting plan, next-generation firewall, previous generation VOIP PBX, and establish a prominent level of security for all internal and external networks and remote access ports.• Spearhead the creation of a website development department, tasked with maintaining all online activities and improving services, thus reducing maintenance costs by $100K+ annually.• Gather, evaluate and report financial data from MT4• Provide strong leadership and effective interdepartmental communication to effectively meet or exceed all project timelines and budgetary goals.

Nicosia,Cyprus

Facilitated all aspects of strategic IT planning and implementation, in addition to delivering dedicated support to the global infrastructure and introducing new systems, as an integral component of the business plan. Devised and executed the turnaround of IT's performance and service levels, gaining an increase in customer satisfaction. Ran aggressive market segmentation activities including SMS and email campaigns and data mining to target customers based on key demographic factors. Analyzed development projects to ensure their reliability, effectiveness, and maximum ROI. Led the creation of development, quality assurance, and implementation methodologies, processes, and teams that aligned with business goals. • Supervised high-profile projects that led to Evresis becoming the Regional leader in the crowded call center industry. • Leveraged expertise with CTI application to construct a VOIP PBX call center, enabling each call center agent to manage 30 inbound and outbound calls within a single queue. • Established a dedicated support team for local companies, including Electricity Authorities Fault Department, Scandia Technical Department, Mega Electric, and HSW, bringing in $1M+ in new revenue.Constructed the marketing department, comprised of high-performing professionals, and led the execution of GoSmart loyalty programs and campaigns that sent 50M+ SMS per year, generating $100K in new revenue.