Ivan Bocanegra Email & Phone Number

Houston, TX, US

• Develop and execute internal and external marketing campaigns encompassing print collateral, print and digital advertisements, website updates, and marketing emails.
• Spearhead the composition and design of marketing collateral, including editing outdated and unappealing materials to better align with brand identity. This also included streamlining signage and collateral standards.
• Serve as lead project manager across multiple service lines, managing incoming creative requests, shifting priorities, setting expectations, and negotiating deadlines as needed.
• Create messaging and design for internal communications on behalf of organization leadership.
• Create and deliver weekly project status reports and led communication with project owners and stakeholders on pending action items to meet deadlines and ensure project accuracy.
• Source and vet vendors and materials to meet project needs, budgetary restrictions, project timelines and service demands.

• Performed front desk duties, including managing guest reservations, completing POS transactions, and answering calls.
• Managed daily and weekly tasks consistently and sought out opportunities to go beyond requirements and support business targets, including developing marketing materials and social media content.
• Developed marketing campaigns to boost sales, increase retention, and create an online presence for the company.
• Provided customer education on available service, highlighting specific offerings based on business goals and service availability.

Christ Church, West Indies, BB

• Took on the additional responsibility for visuals while also fulfilling my duties as a key holder. Created appealing, eye-catching visual displays to promote best-selling merchandise to increase sales.
• Arranged properties, merchandise, furniture, and other accessories as shown in prepared sketches.
• Performed weekly sales reports on top 50 styles, adjusting floor templates to increase the inventory of top-sellers and reduce overstock of low-selling styles.

Christ Church, West Indies, BB

• Oversaw store opening and closing functions, including cash drawer drops and bank deposits, and managed task delegation.
• Delivered top-quality customer service through attentive guest acknowledgment and swift conflict resolution.
• Generated sales and performance reports informing senior management.
• Coached employees on cashier job functions and provided cross training for other front-end positions.

Christ Church, West Indies, BB

• Welcomed guests and offered quick assistance to handle diverse needs.
• Sales leader for the store, surpassing all other employees by a margin of $30k.
• Used POS system to scan customer purchases, calculate prices, and process transactions. Assisted with store recovery to maintain clean and organized sales floor throughout shift.