Ivan Bulygin Email & Phone Number

Russia

Global leader in developing and producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.

Moscow, Moscow City, Russia

Distributorof electronics and network equipmentfor retail, IT and communications

Moscow, Russia

Key role: building loyal relationships with key customers, increasing sales volumes and the share of the presence of Somfy products in the customer's product matrix.Key tasks:• Sales growth through the development of a dealer network of key customers;• Development and coordination of marketing strategy and personal control of its implementation;• Bonus pricing policy management;• Cross-functional account team management;• Conducting seminars, training and presentations of B2B and B2C;• Control of accounts receivables;• Accounting in CRM;• Development, protection and regular monitoring of the implementation of the Key Account plan (internal task);• Work with foreign internal customers. Achievements:• Sales growth by 15-25%, coordination of the most effective pricing policy with key customers during the first 3 months of operation. Achievement of the set indicators;• Coordination and digitization of a marketing plan aimed at joint growth: calculating the value of each task and event;• Relaunch of the partner representative offices/salons support program – organization of accessibility and interest in customized solutions (showrooms, mobile stands, POS materials, etc.);• Updating and restarting the motivation program for line managers in partner salons;

Mytishchi, Moscow, Russia

Key role: active sales of the company's solutions in the field of industrial electric heating by a major general contractor in Eastern and Western Europe.Key tasks:• Search for new and development of existing customers (EPC) in the field of industrial electric heating;• Control of the work of dedicated project managers, active participation in the coordination of engineering solutions;• Determination of pricing policy, coordination of the most favourable conditions;• Upholding the company's conditions in the field of contract approval;• Control of accounts receivable.

Moscow, Russia

Key role: Achieving the objectives of sales growth, high marginality and maintaining high efficiency of customers' equipment through the development and implementation of unique technical solutions. Increase customer loyalty by representing their interests in all Technical Service departments.Key tasks:• Building relationships with customers of the Caucasus countries, achieving their loyalty, control of service and spare parts supply channels;• Development and sale of complex technical projects for Danone plants in Russia, Ukraine and Belarus;• Implementation of long-term service contracts (the last contract with Danone was signed in 2014);• Cross-functional account team management;• Introduction to the area of responsibility for sales of technological equipment projects;• Solving everyday and project technical problems of customers.Achievements:• Increase in sales volume for the Danone customer by 57%;• Signing of a long-term service agreement with Danone Ukraine, the first in the history of the companies;• Promotion of branded thermal glue at the Danone plant in St. Petersburg;• Organization of the correct turnover of spare parts on the terms of Tetra Pak with Nestle Russia (the first legal agreement since 2011).

Moscow, Moscow City, Russia

Responsibilities: • Introduction of a new technical role to customer – joint technical operations and services sales.• Driving common quality agenda with focus on win-win solutions.• Driving internal quality projects ensuring new customer approach.• Close collaboration with customer technical service.Measures:• Technical Service business targets (Net Sales Growth, Margin, Overdue management, Line Performance, Service Agreements share etc)Achievements:• Best NS for KA since 2014.• Agreed saving and value calculation measures for projects implementation.

Moscow, Russia

Responsibilities:• Manage customer relationship from a service perspective through a structured communication approach• Understand customer needs through proactive continuous customer diagnosis• Create, implement and follow-up service and quality account plans and targets in alignment with customer and KAM-team• Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals• Drive growth of profitable service contracts • Follow-up value delivered, customer satisfaction and profitability on service events with customer and internally• Support resolution of technical issues by being responsible for communication with customer and issue driver• Manage internal interfaces to assure efficient delivery of service and quality account plans and targets• Be an integrated member in the KAM-team, driving the service business as a part of a system supplier approachMeasures:• Technical Service business targets (Net Sales Growth, Margin, Overdue management, Line Performance, Service Agreements share etc)Achievements:• Made the best practice of Service Agreement with KPI guarantee at biggest key account (MK Voronezhsky) - now all other accounts want to have something similar. Simultaneously improved lines performance and customer satisfaction as result.• Total replacement of hotmelt for Tetra Pak one at biggest in MC Lactalis plant (despite the global Lactalis recommendation to use HB Fuller) and at some other regional accounts.• Driving continuously IRP II time reductionIntroduction of Customer Communication on Issue Resolution dashboard for Lactalis (Belgorod Plant)

Moscow, Russia

Responsibilities: • Introduction of a new technical role to customer – joint technical operations and services sales.• Driving common quality agenda with focus on win-win solutions.• Driving internal quality projects ensuring new customer approach.• Close collaboration with customer technical service.Measures:• Technical Service business targets (Net Sales Growth, Margin, Overdue management, Line Performance, Service Agreements share etc)Achievements:• Best NS for KA since 2014.• Agreed saving and value calculation measures for projects implementation.

Moscow, Moscow City, Russia

Active sales of BASF industrial chemicals - floors - to new and existing customers.

Moscow, Moscow City, Russia

Web sites construction and advertising sales.

Specialist, Engineer-Manager, Innovations Management

Innovations Management