As the Sales & Operations Manager at Motivact, a leading Australian manufacturer of pneumatic actuators for the valves industry, I am dedicated to driving operational excellence and revenue growth. Motivact serves the mining industry with top-tier products and services.Key Responsibilities:Sales Growth:Spearheading initiatives to increase revenue.Developing and implementing strategic sales plans to penetrate new markets and expand existing client relationships.Enhancing customer engagement and satisfaction through tailored solutions and exceptional service delivery.Operational Efficiency:Streamlining operations by updating processes, standard operating procedures (SOPs), and implementing best practices to improve efficiency and reduce costs.Overseeing the assembly and light machining operations to ensure precision and timely delivery of custom pneumatic and hydraulic actuators.Quality Control:Implementing rigorous quality control measures, including leak tests and performance evaluations, to ensure all actuators meet stringent industry standards.Fostering a culture of continuous improvement and innovation to maintain Motivact’s reputation for quality and reliability.Team Leadership:Leading and mentoring a team of skilled professionals, including machinists, assembly workers, and quality control personnel.Providing training and development opportunities to enhance team capabilities and productivity.Encouraging collaboration and communication across departments to achieve operational goals.Future Goals:To contribute to Motivact’s long-term growth by continuously seeking innovative solutions and strategies that drive operational excellence and revenue growth.To establish Motivact as a leader in the pneumatic and hydraulic actuator market, known for its high-quality products, exceptional service, and commitment to customer satisfaction.

I have been hired to design and implement operational systems and processes across all three branches of our company located throughout Australia. The main objectives of this role are: • Examine financial data and use them to improve profitability.• Formulate strategic and operational objectives.• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.• Set strategic goals for operational efficiency and increased productivity.• Analyze current operational processes and performance, propose strategies and solutions for improvement where necessary.• Oversee Warehouses Efficiencies (National).• Manage budgets and forecasts.• Recruit, train and supervise staff.• Find ways to increase quality of customer service.Main Achievements:• Operational:Development and Implementation of an operational dashboard using direct communication with system tables and display in PowerBi.Development and implementation of operational key performance indicators for operational efficiencies monitoring. Analise and develop operational processes to guarantee DIFOTOQ• Corporate governance: Developed a flexible scalable staffing model to accommodate market trends reducing operational fixed costs during off season. • Financial: Company gross profit savings for COGSPayroll control and reduction during business off season Developed resource forecasting tools for branch warehouse managers.• Human Resources:Develop of a high-performance team in NSW branch warehouseDevelop of a high performance team in National manufacturing center.Develop of Warehouse managers and align their roles towards financial control and customer satisfaction. • Strategy:Develop 90 days planning goals and monitor achievement with direct reports. Develop strategic plans for business growth.

In charge of all marketing activities of the company, together with all Sales and Marketing efforts in the Latin American (LATAM) Market

Hired to support the sales team from the technical side. Duties:-Supporting the management team to develop the company's business.-Delivering results on key sales targets and strategic business goals.-Sales and sales support for all company's products.-Visiting and negotiating with customers.-Developing sales by responding promptly to customer requests.-Site visits for commissioning and further sales opportunities.

Hired to manage the Production department for a global leader in pinch valve technology featuring the patented in line sleeve replacement. Some of the key achievements made on this role include the design of a custom made operations database to suit the business and their unique systems; Design and Project management of the largest high pressure and low pressure valves ever manufactured by the business; Build and develop a highly motivated and goal achiever Production team with high standards and attention to detail. Duties:-Ensuring that products are manufactured on or ahead of schedule.-Ensuring products are manufactured on or under budget-Ensuring high product quality by developing and using QA procedures.-Operating, maintaining and streamlining the order processing systems using appropriate computer software programs and physical office systems.-Preparing and placing orders with component suppliers.-Review & approval of suppliers invoices.-Supervision of Production & Drafting staff and organising and maintaining warehouse assembly and despatch.-Liaison with administration, sales staff, suppliers and customers during execution of orders.-Support technical enquiries from customers & suppliers regarding engineering consultation, maintenance y calibration of components.-Creation of documentation for progress claims & Inspection release certificates for projects completed.-Preparation of project work schedules to support internal procedures.-Assessment and selection of component suppliers local & overseas.-Maintaining an excellent business relationship with component suppliers.-Maintaining an excellent business relationship with customers.-Obtaining budget costs from component suppliers for sales quotations.-Product development projects to reduce manufacturing costs .-Prototype design and testing for new components and products.-Support design team.-Site Engineer when required.

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