Ivan Canciani Email & Phone Number

Varese, It

Milano

Fulfilment Solution Authority for Italian Cluster in Digital Networks & Operation Support System(DN&Oss) department, inside VST - Network Strategy and Engineering.I am responsible for Budget Development and Costs Control, including achievement of cost saving forthe Italian Fixed Market (Consumer and Enterprise) Fulfilment Department (provisioning andmonitoring). I manage Suppliers, negotiating agreements, including prices and terms conditions, andsupporting them as… Show more Fulfilment Solution Authority for Italian Cluster in Digital Networks & Operation Support System(DN&Oss) department, inside VST - Network Strategy and Engineering.I am responsible for Budget Development and Costs Control, including achievement of cost saving forthe Italian Fixed Market (Consumer and Enterprise) Fulfilment Department (provisioning andmonitoring). I manage Suppliers, negotiating agreements, including prices and terms conditions, andsupporting them as escalation point. I am in charge also for the Approval Meeting of the AnnualBudget for the Italian Fixed Market Fulfilment Department, with the Italian CTO and CFO.I’m also accountable for the Governance of the provisioning, activation and monitoring tools in theItalian OSS Fulfilment domain for all customer segments in the scope of the Network Strategy &Engineering vertical. Moreover, I also create and maintain the evolution strategy and roadmap of themanaged systems, according to the domain strategy.Finally, I Supervise the escalations for the tools in the Italian OSS Fulfilment domain, being the SPOCfor Operation and Marketing Teams. Show less

Milan, Lombardy, Italy

I am responsible for European projects for the Italian Fixed Market (Enterprise and Consumer) and for the analysis, developing and delivery of the Projects for the OSS Italian Fixed Department. I am in touch with Business Department that coordinate the projects and with all other Italian and European Technology Department that are involved in the project, coordinating the time plan deployment, the Escalation and the delivery.I am responsible for Budget Development and Costs Control… Show more I am responsible for European projects for the Italian Fixed Market (Enterprise and Consumer) and for the analysis, developing and delivery of the Projects for the OSS Italian Fixed Department. I am in touch with Business Department that coordinate the projects and with all other Italian and European Technology Department that are involved in the project, coordinating the time plan deployment, the Escalation and the delivery.I am responsible for Budget Development and Costs Control, Functional & System Web ArchitectureDesign, Outsourcing / Contracted Services and Business Strategy and Innovation Skills (R&D), includingachievement of cost saving for the Italian Fixed Market OSS Department. I manage Suppliers, negotiating agreements, including prices and terms condition and supporting them as escalation point. I am in charge also for the Approval Meeting of the Annual Budget for the Italian Fixed MarketOSS Department, with the Italian CTO and CFO.I also approve and evaluate the engineering documentation (RFI/RFQ/CSD/Project, Gantt/Test List)about commissioned project, Business Case to get the best solution in terms of technical aspects andcosts analysis.I plan the project delivery as a European Delivery Manager with cross department resources coordinating the activities (also with ticketing tool like Jira or Remedy).I am responsible of OSS Systems regarding KPIs for CONSIP Bid (Italian Public Central Administration), these KPIs are used to calculate SLA's and penalty of the connectivity that Vodafone give to the PAC.Generally, I am responsible for KPIs evaluation of Bids, assuring the best‐qualified suppliers list suitableto meet business needs.I am involved in GDPR project, in Predictive (learning machine) projects and in 5G Program.Finally, I am responsible for leading the Vendors, the choice for fixed quality systems for Enterprise customers and the Budget target and for leading the Consultants of the Department. Show less

Milan Area, Italy

European Delivery Manager in Group Network Engineering & Delivery department - OSS & Virtual Infrastructure Network.I’m in charge about the analysis and developments of reports about Fixed Lines Availability of Corporate Customers for the CTO and in general for managerial level and I’m also in charge of tools used for quality monitornig of xDSL carrier, sold to corporate companies.I’m allocated on European projects (New Tools or Tool Evolutions) according with my skills and I’m… Show more European Delivery Manager in Group Network Engineering & Delivery department - OSS & Virtual Infrastructure Network.I’m in charge about the analysis and developments of reports about Fixed Lines Availability of Corporate Customers for the CTO and in general for managerial level and I’m also in charge of tools used for quality monitornig of xDSL carrier, sold to corporate companies.I’m allocated on European projects (New Tools or Tool Evolutions) according with my skills and I’m responsible for the analysis, developing and delivery of the Project.I’m in charge about Budget Development and Costs Control, Functional & System Web Architecture Design, Outsourcing / Contracted Services and Business Strategy and Innovation Skills (R&D).I also define and evaluate the engineering documentation (RFI/RFQ/CSD/Project, Gantt/Test List) about commissioned project, Business Case to get the best solution in terms of technical aspects and costs analysis.I plan the project delivery (Acceptance testing and First Operation Installation) with cross department resources coordinating, using Ticketing Tools (Jira, Remedy).I'm responsible of OSS Systems regarding KPIs for CONSIP Bid (Italian Public Central Administration), these KPIs are used to calculate SLA's and penalty of the connectivity that Vodafone give to the PAC.I’m involved in GDPR project and in Predictive (learning machine) projects.Finally, I’m responsible for leading the Vendors, the choice for fixed quality systems for Enterprise customers and Budget target. Show less

Milan Area, Italy

Project&Program Manager per il dipartimento OSS Fixed Network. Mi occupavo del coordinamento dello sviluppo di sistemi per l’analisi della Qualita’ di linee xDSL, vendute da VF alle aziende Corporate, per Gestione di Assurance proattiva e reattiva.Seguivo inoltre progetti ad hoc, sempre inerenti i sistemi sopra citati, richiesti per l’integrazione con altri sistemi Vodafone, interfacciandomi con il Demand, Prodotti&Servizi e IT.Gestisvo il budget inerente gli sviluppi del dipartimento… Show more Project&Program Manager per il dipartimento OSS Fixed Network. Mi occupavo del coordinamento dello sviluppo di sistemi per l’analisi della Qualita’ di linee xDSL, vendute da VF alle aziende Corporate, per Gestione di Assurance proattiva e reattiva.Seguivo inoltre progetti ad hoc, sempre inerenti i sistemi sopra citati, richiesti per l’integrazione con altri sistemi Vodafone, interfacciandomi con il Demand, Prodotti&Servizi e IT.Gestisvo il budget inerente gli sviluppi del dipartimento OSS per gli strumenti dedicati alla vendita Corporate.Mi interfacciavo con i diversi fornitori dei sistemi sopra descritti e con personale interno, per lo svolgimento delle attivita’ di analisi e sviluppo dei requisiti atti a migliorare i sistemi.Guidavo e supervisionavo le scelte di strumenti e processi con l’obiettivo di migliorare l’Assurance delle linee xDSL vendute ai clienti.__________________________________________________________________________________Project&Program Manager in Operation Support System department, in particular about Fixed Network. I managed the analisys and developements of tools used for quality monitornig of xDSL carrier, sold to corporate companies.These tools were used to manage proactive and reactive assurance.Moreover, I evaluated "ad hoc" projects about tools integration, interfacing with Demand, Information Technology and Product&Services departments.I managed budget about these tools developments, dedicated to corporate marketing and sales.I managed suppliers about analisys, delivery timesheet and costs, according with business plans.I drove and supervised the choices of tools and processes with particular focus on enhancements about Assurance Tools, used for xDSL carrier monitoring sold to Corporate Companies. Show less

• Coordinavo le attività di implementazione del provisioning dei clienti Vodafone Rete Unica. • Supportavo e collaboravo con div. Business in fase di attivazione dei servizi presso il cliente. • Garantivo la qualita’ ed il rispetto dei processi e dei tempi di configurazione su rete Vodafone dei servizi e delle numerazioni dei clienti. • Coordinavo i dipartimenti tecnici (Rete e IT) per la risoluzione di problemi che possano comportare disagio o disservizio ai clienti in fase di… Show more • Coordinavo le attività di implementazione del provisioning dei clienti Vodafone Rete Unica. • Supportavo e collaboravo con div. Business in fase di attivazione dei servizi presso il cliente. • Garantivo la qualita’ ed il rispetto dei processi e dei tempi di configurazione su rete Vodafone dei servizi e delle numerazioni dei clienti. • Coordinavo i dipartimenti tecnici (Rete e IT) per la risoluzione di problemi che possano comportare disagio o disservizio ai clienti in fase di attivazione e Customer Care dedicato al prodotto VRU/C• Organizzavo e gestivo le attivita` di provisioning in carico a Fornitori esterni o interni, garantendo il rispetto degli SLA e la compatibilità con la disponibilità di budget. • Guidavo e gestivo Telecom Italia nelle richieste di portabilità garantendo il monitoraggio delle attivita` e l’efficienza del processo. • Guidavo le scelte di strumenti e processi con l’obiettivo di semplificare il controllo del Provisioning. • Contribuivo allo sviluppo di soluzioni non standard per servizi/clienti complessi • Partecipavo attivamente a Team di lavoro interfunzionali per lo sviluppo e la sperimentazione di nuovi prodotti, soluzioni, processi nel mondo VRU-C.______________________________________________________________________________Provisioning Manager in Network Delivery Department.I managed implementation activities about Corporate xDSL provisioning.I collaborated with Business Department about activation services, ensuring quality and processes rules (service level agreements – SLA – during carrier and phone number provisioning).I was the SPOC for some technical department involving in fixed line Provisioning processes, for example Information technology, Network and Customer care department.I organized suppliers activities according with SLA.I drove and managed Telecom Italia SpA during Geographic Number Portability and Carrier delivery according with quality and efficiency. Show less

Mi occupavo dei controlli di Provisioning riguardo i sistemi IT e Rete (corrette configurazioni), per Vodafone Rete Unica (ADSL). In caso positivo, generavo il file necessario alla successiva installazione, altrimenti mi interfacciavo con i vari gruppi per risolvere le anomalie.Mi occupavo inoltre della generazione e gestione di un DB per il monitoraggio degli SLA._________________________________________________________________________________Provisioning&ULL Mngmt… Show more Mi occupavo dei controlli di Provisioning riguardo i sistemi IT e Rete (corrette configurazioni), per Vodafone Rete Unica (ADSL). In caso positivo, generavo il file necessario alla successiva installazione, altrimenti mi interfacciavo con i vari gruppi per risolvere le anomalie.Mi occupavo inoltre della generazione e gestione di un DB per il monitoraggio degli SLA._________________________________________________________________________________Provisioning&ULL Mngmt Specialist in Network Delivery Department.I checked Provisioning configuration about carrier and phone number (Corporate xDSL companies).I was involved in DB managing used to guarantee SLA. Show less

Mi occupavo della generazione settimanale di report (realizzati tramite Access e SQL, da me seguiti), utilizzati dall’AD durante le riunioni con i manager delle Business Unit, riguardanti la vendita di tutte le linee di prodotti HP, confrontanto l’Actual, il Forecast e il Funnell (quantità e fatturato), suddiviso per mercati e Top Account. I dati per la generazione di tali report, erano estratti da me tramite alcuni tools quali Eclipse, Siebel e Business Object.Mi occupavo inoltre della… Show more Mi occupavo della generazione settimanale di report (realizzati tramite Access e SQL, da me seguiti), utilizzati dall’AD durante le riunioni con i manager delle Business Unit, riguardanti la vendita di tutte le linee di prodotti HP, confrontanto l’Actual, il Forecast e il Funnell (quantità e fatturato), suddiviso per mercati e Top Account. I dati per la generazione di tali report, erano estratti da me tramite alcuni tools quali Eclipse, Siebel e Business Object.Mi occupavo inoltre della generazione di alcuni report customizzati sulle dirette esigenze del Sales Director._________________________________________________________________________________Sales Management, Strategy and Planning Specialist in Technology Solution Group (Corporate Sales).I made weekly reports about Actual, Forecast and Funnel sold, used during Business Unit Meeting with the Sales Director (I belonged to his staff directly) and his Sales Managers (each for one market).These datas were extracted by me from Eclipse and Siebel. I also used SAP. Show less

Mi sono occupato della gestione dei guasti e del coordinamento/supporto dei tecnici per alcune province della Lombardia e del Piemonte, quali Bergamo, Brescia, Sondro, Lecco, Monza, Varese, Verbania e Novara (GBI/Remedy). Mi sono occupato inoltre della gestione del parco auto dei tecnici per le regioni Lombardia, Piemonte, Liguria e Valle d’Aosta e della gestione delle dotazioni tecniche attraverso il Tool WFM (NWS).Infine ho partecipato ad alcuni progetti informatici e allo sviluppo di… Show more Mi sono occupato della gestione dei guasti e del coordinamento/supporto dei tecnici per alcune province della Lombardia e del Piemonte, quali Bergamo, Brescia, Sondro, Lecco, Monza, Varese, Verbania e Novara (GBI/Remedy). Mi sono occupato inoltre della gestione del parco auto dei tecnici per le regioni Lombardia, Piemonte, Liguria e Valle d’Aosta e della gestione delle dotazioni tecniche attraverso il Tool WFM (NWS).Infine ho partecipato ad alcuni progetti informatici e allo sviluppo di particolari Database e Applicativi utili alla gestione descritta sopra.______________________________________________________________________________Logistic Mngmt Specialist in North West Network Department.I managed mobile network faults and I supported Operation& Manteinance Technicians during their activities. I was remedy admin about spare parts and I managed suppliers like Nokia, Ericsson,…. about spare parts delivery (according with SLA).I managed the car fleet of North Network Department, managing Arval. Show less

Laurea In Ingegneria Delle Telecomunicazioni Vo, Telecomunicazioni - Informatica

Business E Digital Transformation, Business, Certificate

Activities and Societies: Business Transformation Digital Transformation Technology Knowledge Digital Technology e Innovation

Smartworking And Online Collaboration, Business, Certificate Eqf Level 4

Agile Foundations

Building Customer Loyalty

Future Skills Prepariamoci Insieme Al Futuro

Green e Sostenibilita' HQ Digital Workplace Hybrid working Digital Customer Centricity Data Academy - Analytics Avanzato - Data Driven.

Generative Ai: Impact On Business