Ivan Carvallo-Roy Email & Phone Number

Austin, Texas, United States

ESO offers an integrated suite of software products for EMS agencies, fire departments, and hospitals that are transforming the way first responders collect, share, report, and analyze critical information to improve community health and safety.

Austin, Texas, United States

- Qualify and produce quality leads for Account Executives in order to build pipelines and provide value for the company.- Provide a consultative approach to organizations evaluating new ERP solutions.- Interact with key personnel including, but not limited to, C-Level executives to analyze prospect needs, understand processes, identify projects, determine requirements, and ascertain potential solutions.- Acquire and maintain a working knowledge of the complete capabilities of… Show more - Qualify and produce quality leads for Account Executives in order to build pipelines and provide value for the company.- Provide a consultative approach to organizations evaluating new ERP solutions.- Interact with key personnel including, but not limited to, C-Level executives to analyze prospect needs, understand processes, identify projects, determine requirements, and ascertain potential solutions.- Acquire and maintain a working knowledge of the complete capabilities of NetSuite's solution from multiple perspectives - support, professional services, client management, and sales. Show less

Austin, Texas, United States

-Initiated and managed customer interactions via calls and emails as a point of contact for the Sales Department.-Distributed leads to designated representatives, optimizing communication flow within the team.-Engaged existing customers, promoting add-on products and addressing their specific needs.-Facilitated efficient sales processes by creating quotes, processing Sales Orders, and collaborating with Account Managers.-Contributed to customer engagement by actively promoting… Show more -Initiated and managed customer interactions via calls and emails as a point of contact for the Sales Department.-Distributed leads to designated representatives, optimizing communication flow within the team.-Engaged existing customers, promoting add-on products and addressing their specific needs.-Facilitated efficient sales processes by creating quotes, processing Sales Orders, and collaborating with Account Managers.-Contributed to customer engagement by actively promoting ESO events and the national user conference, Wave. Show less

Round Rock, Texas, United States

-Processed the customer quotes and orders that came in via phone or email and supported the outside sales representatives with potential customer quotes. -Responded to account partner calls and emails regarding compatibility issues and availability of products along with determining lead times. -Helped the account partners determine which product is best equipped to replace roofing products and make recommendations based on required specifications. -Coordinated delivery schedules to… Show more -Processed the customer quotes and orders that came in via phone or email and supported the outside sales representatives with potential customer quotes. -Responded to account partner calls and emails regarding compatibility issues and availability of products along with determining lead times. -Helped the account partners determine which product is best equipped to replace roofing products and make recommendations based on required specifications. -Coordinated delivery schedules to ensure on-time delivery to customers and notified them when deliveries will be delayed. -Verified the information on orders for accuracy and follow-up to ensure shipments are made to meet customer time deliveries. -Responded to customer inquiries on samples, orders, pricing, color matches, inventory stock, technical drawings, material data sheets, shipments, and other customer service-related duties. Show less

College Station, Texas, United States

-Worked on the STAPL project. STAPL (Standard Template Adaptive Parallel Library) is a framework for developing parallel programs in C++.-Ran studies on algorithm speed with STAPL which allows for easier parallel computing for memory that is shared or distributed across multiple processors. -Used two methods of evaluating the parallel performance of an algorithm/application, strong scaling and weak scaling.-Submitted formal report at the end of the internship.