Seasoned professional in the customer service industry, having dedicated 3 years of his career to the healthcare sector.Meet Behold, a talented artist and biology enthusiast who was on the path to becoming a medical professional. Unfortunately, due to political obstacles, was unable to pursue his dreams of being a doctor. Instead, he entered the world of customer service to make ends meet. Despite this setback, passion for the sciences and dedication to serving others shines through in all he do.In addition, he adeptly supported providers with tasks such as managing patient records, scheduling appointments, facilitating medication refills, and addressing member benefits and eligibility. Fluent in both Spanish and English, he skillfully managed patient needs and efficiently handled clinical notes and prior authorizations.His diverse background in both medical and non-medical fields makes him an exceptionally versatile individual who can seamlessly adapt to any situation. Additionally, his ability to build strong relationships with people from all walks of life, regardless of their cultural background, is an invaluable asset in any setting.