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Ivan Chan Email & Phone Number
Senior Administrative Support Specialist, Customer Success and Operations
at
IQAX
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Administrative Support Specialist, Customer Success and Operations
Location
Hong Kong SAR, Hong Kong, Hong Kong
Company size
Who is Ivan Chan? Overview
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Quick answer
Ivan Chan is listed as Senior Administrative Support Specialist, Customer Success and Operations at IQAX, a company with 42 employees, based in Hong Kong SAR, Hong Kong, Hong Kong. AeroLeads shows a matched LinkedIn profile for Ivan Chan.
Ivan Chan previously worked as Senior Administrative Support Specialist, Customer Success & Operations at Iqax and Administrative Support Specialist, Customer Success & Operations at Iqax. Ivan Chan holds Bachelor Of Commerce (Bcom), Actuarial Studies And Finance from University Of New South Wales.
Company email context
Email format at IQAX
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IQAX
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Profile bio
About Ivan Chan
Ivan Chan is a Senior Administrative Support Specialist, Customer Success and Operations at IQAX. He possess expertise in sap, finance, project management, management, customer service and 6 more skills. He is proficient in Mandarin and English.
Listed skills include Sap, Finance, Project Management, Management, and 7 others.
Current workplace
Ivan Chan's current company
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8 roles
Ivan Chan work experience
A career timeline built from the work history available for this profile.
Senior Administrative Support Specialist, Customer Success & Operations
Current
Aug 2022 - Present
Administrative Support Specialist, Customer Success & Operations
Responsibilities-Yearly budget preparation, planning and management-Responsible for operation of vendor payments and be the first point of contact for internal budget users-Liaise with Sales, Tech, Product, Financial Control, Tax, Legal team to comply with company guidelines and audits-Continue previous (CargoSmart Limited) role’s job.
Jul 2020 - Jul 2022
Administrative Support Specialist
Responsibilities-Handle data input and document filing of customers and vendors agreements-Monitor data quality and completeness throughout all systems-Responsible for operation of invoicing and billing and be the first point of contact for customers-Fine-tune existing operations processes, work flows and systemsAchievements-Took over daily administration.
Jul 2019 - Jun 2020
Growth & Engagement Analyst
Responsibilities- Maintain good relationships with money service operators (MSOs) - Track and monitor marketing and MSO performance metrics - Content creation for Facebook, Instagram & blog - Test product features and correctly file bug reports - Respond to customer queries and request product features to project and engineering team Achievements.
Oct 2017 - Mar 2019
Project Officer
Responsibilities- Maintain commercial & logistics information in SAP and other internal systems- Retrieve data from various systems and provide accurate analysis - Communicate with international Printed Circuit Board (PCB) and Printed Circuit Board Assembly (PCBA) suppliers and Bosch manufacturing plants- Provide critical reports and figures for business.
Mar 2014 - Aug 2017
Trainee
Responsibilities- Perform UAT on a newly developed online system for its loyalty card scheme- Identify technical errors and tracking improvement plans- Liaise directly with both internal and external IT partiesAchievements- Completed test cases faster than original schedule- Prepared several executive-level presentations to entice potential business partners
Dec 2013 - Jan 2014
Summer Intern
Jul 2013 - Aug 2013
Team & coworkers
Colleagues at IQAX
Other employees you can reach at iqax.com. View company contacts for 42 employees →
CC
Candy Chan
Colleague at IqaxHong Kong SAR, Hong Kong
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AC
Alex Chan
Colleague at IqaxHong Kong SAR, Hong Kong
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CL
Carmen Lui
Colleague at IqaxCentral & Western District, Hong Kong SAR, Hong Kong
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MY
Mikki Yuen
Colleague at IqaxHong Kong SAR, Hong Kong
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EW
Eric Wong
Colleague at IqaxAustralia, Australia
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WW
William Wong
Colleague at IqaxHong Kong SAR, Hong Kong
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AY
Alan Yip
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
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IC
Iqax Chr
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
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AL
Alex Lau
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
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LK
Lap Kei Koon
Colleague at IqaxHong Kong SAR, Hong Kong
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Candy Chan
Colleague at IqaxHong Kong SAR, Hong Kong
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AC
Alex Chan
Colleague at IqaxHong Kong SAR, Hong Kong
View →
CL
Carmen Lui
Colleague at IqaxCentral & Western District, Hong Kong SAR, Hong Kong
View →
MY
Mikki Yuen
Colleague at IqaxHong Kong SAR, Hong Kong
View →
EW
Eric Wong
Colleague at IqaxAustralia, Australia
View →
WW
William Wong
Colleague at IqaxHong Kong SAR, Hong Kong
View →
AY
Alan Yip
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
View →
IC
Iqax Chr
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
View →
AL
Alex Lau
Colleague at IqaxHong Kong, Hong Kong SAR, Hong Kong
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LK
Lap Kei Koon
Colleague at IqaxHong Kong SAR, Hong Kong
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1 education record
Ivan Chan education
FAQ
Frequently asked questions about Ivan Chan
Quick answers generated from the profile data available on this page.
What company does Ivan Chan work for?
Ivan Chan works for IQAX.
What is Ivan Chan's role at IQAX?
Ivan Chan is listed as Senior Administrative Support Specialist, Customer Success and Operations at IQAX.
Where is Ivan Chan based?
Ivan Chan is based in Hong Kong SAR, Hong Kong, Hong Kong while working with IQAX.
What companies has Ivan Chan worked for?
Ivan Chan has worked for Iqax, Cargosmart Limited, Ybex, Bosch, and Valuaccess Services Private Limited.
Who are Ivan Chan's colleagues at IQAX?
Ivan Chan's colleagues at IQAX include Candy Chan, Alex Chan, Carmen Lui, Mikki Yuen, and Eric Wong.
How can I contact Ivan Chan?
You can use AeroLeads to view verified contact signals for Ivan Chan at IQAX, including work email, phone, and LinkedIn data when available.
What schools did Ivan Chan attend?
Ivan Chan holds Bachelor Of Commerce (Bcom), Actuarial Studies And Finance from University Of New South Wales.
What skills is Ivan Chan known for?
Ivan Chan is listed with skills including Sap, Finance, Project Management, Management, Customer Service, Strategic Planning, Pricing, and Negotiation.
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