Ivan Chen

Ivan Chen Email and Phone Number

Ivan Chen's Location
Taipei, Taipei City, Taiwan, Taiwan, Province of China
About Ivan Chen

With over 18 years of Business Development experience, I have served over a thousand merchants, including 70% of the industry's most renowned. My career has progressed from Sales Representative to Relationship Manager, and eventually into leadership roles.In my role, I implement directives, collaborate with the team to solve challenges, and focus on maximizing profits. Sales are driven by personal traits, with the company's brand and products reflecting the salesperson's beliefs.As a leader, I unlock each team member's potential by understanding their true motivations and needs. I transform pressure into growth opportunities, ensuring every subordinate reaches their maximum potential.I am confident that my experience, proactive mindset, and adaptability make me an ideal candidate.

Ivan Chen's Current Company Details
O-Bank 王道銀行

O-Bank 王道銀行

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副理
None
Ivan Chen Work Experience Details
  • O-Bank 王道銀行
    副理
    O-Bank 王道銀行
  • O-Bank Co., Ltd
    Deputy Manager
    O-Bank Co., Ltd Aug 2024 - Present
    台灣 臺北市
     Engaged in corporate financial services, developing a customer base of small and medium-sized enterprises, providing comprehensive corporate financial product sales and relationship maintenance. This includes selling credit products, writing credit reports, conducting credit evaluations, linking payroll accounts, and promoting related business. Implemented improvement plans for the optimization of the online automated application system and developed traffic generation projects with third-party platforms.
  • Igc
    Senior Business Development Consultant
    Igc Aug 2023 - Aug 2024
    Taipei City
     Responsible for scheduling and planning the annual MKT calendar;expanding physical and online channels, and management and monitoring of the official fan page. Lead the customer retention team to increase ARPU and reduce CPO.
  • Citi Bank
    Customer Relationship Manager Of Strategic Alliance And Acquiring Business Development
    Citi Bank Mar 2018 - Aug 2023
    Taipei
     Responsible for leading project development: P2P project;PX Pay project. Manage project progress, vendor contracts, payments, reconciliations, and related operations. Specific responsibility maintained co-branded card with partner merchant relationships.. Primarily responsible for managing relationships with key major merchants, driving installment transaction volume, and maintaining pricing to increase profitability. Evaluate, allocate, and control the annual marketing budget, and analyze the effectiveness of activities.
  • 環匯有限公司
    客戶關係管理經理
    環匯有限公司 Sep 2015 - Mar 2018
    台灣 臺北市 台北
     Received the Outstanding Excellence Contribution Award twice in 2017. Responsible for the expansion of key large merchants and the maintenance and growth of the top 150 special merchants. Accumulated over 1,000 merchants. Also responsible for product expansion, peer cooperation, and cross-industry alliances. This includes integrating Alipay and WeChat Pay into one system, promoting Dynamic Currency Conversion (DCC) services to banking peers, collaborating with related startups upstream and downstream, and establishing referral revenue-sharing mechanisms with accounting firms. Led and executed the project to integrate the payment system with the POS system for Apple's first global direct store and managed the operational maintenance after the store's opening. Marketing and cooperation activities: Collaborated with card scheme (CUP/MasterCard), planned and executed marketing activities, agreements, and materials. Assisted in the training of new employees.
  • Unionpay International
    Senior Manager Of Market Expansion
    Unionpay International Dec 2014 - Aug 2015
    中國 上海市
     Primarily responsible for expanding large merchants and retail channels, executing marketing campaigns for different promotional periods, managing advertising exchanges, and reviewing marketing materials. Assisted with brand marketing, public relations activities, and press conferences, as well as daily operations, report statistics, and monitoring and compiling monthly financial reports. Maintained relationships with half of the member banks in Taiwan, coordinated with clearing institutions, and assisted non-member banks in joining the organization. Planned and executed projects to strengthen and update Taiwan's payment system, increasing market penetration. Including comprehensive project management and market big data analysis, as well as constant coordination and resource utilization with various departments at the Shanghai headquarters. This also includes integrating marketing campaign sponsorships.
  • 環匯有限公司
    業務副理
    環匯有限公司 May 2005 - Dec 2014
     Awarded the Global President's Club Award in 2014.Cross-industry collaborations, forming alliances with different sectors, and managing cooperative projects within the same industry. Promoted from Manager to Assistant Manager of the Sales Department in 2014.Since 2011, achieved a 100% or higher success rate in meeting individual revenue targets. From 2014 onwards, took charge of sales targets for large clients, accumulating over 800 clients.Participated in projects and business development initiatives such as the Yahoo and NetLink charity platform, cross-bank acquiring business integration, partnerships with accounting firms for channel business, e-commerce acquiring platforms, large-scale merchants, government contract bids, chain home decor and furniture brands, and the development of retail contracted stores of various sizes.Involved in cross-departmental projects to improve company system safeguards and financial report enhancements, as well as assisting in the training of new employees.
  • 滙豐(台灣)商業銀行股份有限公司
    Mortgage And Financial Advisor
    滙豐(台灣)商業銀行股份有限公司 Aug 2005 - Apr 2007
    台灣 臺北市 台北
     Responsible for real estate-backed loans and related financial services. Achieved the BestNewcomer Award in Mortgage and exceeded monthly performance targets by 213% within the first three months of employment, earning the title of "Star of the Month."
  • 台灣客服科技
    客服專員
    台灣客服科技 Sep 2002 - Aug 2003
    台灣 臺中市
    Responsible for back-end customer service, frontline complaint cases, report generation, and departmental administrative support tasks.
  • 東信電訊
    客服專員
    東信電訊 Jan 2001 - Aug 2002
    台灣 臺中市
    Engaged in frontline customer service work, including troubleshooting, handling customer complaints, recommending contract renewals, and retaining customers during cancellations.

Ivan Chen Education Details

Frequently Asked Questions about Ivan Chen

What company does Ivan Chen work for?

Ivan Chen works for O-Bank 王道銀行

What is Ivan Chen's role at the current company?

Ivan Chen's current role is 副理.

What schools did Ivan Chen attend?

Ivan Chen attended 逢甲大學.

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