Ivan Churkin Email & Phone Number

Moscow, Moscow City, Russia

Dealer development at FAW Trucks Western Europe. Managing the dealer network within Russian Federation:- new dealer's opening- supporting existing dealers- development of the dealer's standard

Moscow, Moscow City, Russia

Sales Support directorGeneral responsibility for the inbound and outbound logistics, certification of vehicles, product trainingsDirect reports:- Head of the logistics Department,- Specialist in vehicle certification,- Specialist in spare parts certification,- Product Engineer,- Telematics Engineer and Driver training.Progress:- a logistics department has been formed, responsible for the full cycle of moving trucks from the factory in China to the Distributor's parking lot- more than 200 units of equipment have been imported to the Russian Federation and are fully prepared for sale- a project to obtain Type Approval for a new truck model has been launched and completed- Sales support department has been formed from scratch- LSAvto logistics system has been prepared and put into operation for the logistics department- policies and procedures of logistics processes have been written and applied, such as "Acceptance of the vehicle to the warehouse", "Shipment to end customers", "internal movements of the vehicle", "Pre-sale preparation"- driver training programs, sales training programs have been developed

Moscow, Russian Federation

Moscow, Russian Federation

Buses and coaches sales thrue dealer's network. Dealer's support and development. Dealer’s evaluation and assessment. Opening new dealers. Assistance to the dealers with complicated sales. Production program planning. Regular visits, including customer visits and marketing events participation.

Volvo Group Truck Center Moscow South

The overall responsibility of driving and developing retail and regional sales and customer satisfaction in respective TC’s area . Working out and implementation the strategy of Sales Representatives activities. Development Business process optimization strategy within respective TC’s. Creating and supporting marketing activities within respective TC’s. Monitoring and reporting sales performance. Market and competitor’s activities analysis. Production program planning , stock management. Budget and P&L control.Main achievements: - Driving the sales team in changing environment (finalization of sales regions split, dual brand sales adaptation); - Reaching the sales targets, including volume and market share; - Creation of the effective sales team from start-up - Action plan for adaptation of the Sales team for operating in dual-brand environment was created and implemented, including customer’s database splitting; - Sales volumes increasing on 8% in 2013 compare to 2012 on decreasing market; - New customers purchased 15 % of total volume in 2013.

Moscow, Russian Federation

The overall responsibility of driving and developing retail sales and customer satisfaction of Used Trucks in respective TC’s (TC-Moscow North, TC-Moscow South, TC-Volga, TC-South). Proposing and determining the general direction of UT trade representatives activities. Developing sales direction for used trucks within respective TC’s. Creating and supporting marketing activities (direct mail campaigns) within respective TC’s. Monitoring and reporting UT sales performance, suggesting corrective action when deviation to plan appears. Follow up competitors\traders activities and their price policy in respective region. Purchasing used trucks within Volvo Trucks network in EU and traders. Sales price setting within approved limits. Used trucks stock management. Team was consisting of 6 Salesmen, 2 back offices.Main achievements: - Creation of UT sales network within Russia;- Building multi-brand sales organization (sales team and sales centers);- Recruitment of right people, developing the team – 2 Salesmen was promoted to Regional Sales Managers;- Driving the sales in crisis environment (2008-2009), reaching the highest sales results.-Sales operations were done within Russia and outside of Russia using VOLVO UT network and external channels (UT Traders from Western Europe and Middle East)- New approach for Trade In was developed and launched.

Moscow Region, Russian Federation

Managing of used trucks department. Responsibilities region – Russian Federation. Stock management, price management. Follow used trucks pricing and transaction levels per channel and segment on the market. Follow up salesmen activities, control and support. Developing sales plans on quarterly basis. Purchase of used trucks in Europe and Russia. Coordination of used trucks sales within dealer’s network. Coordination repair and PDI processes with a workshop. Direct sales to retail customers.

Specialist, Management In Automotive Industry

Education record

Finances for non-financial managers

Education record

"The Core", Management training programm

Education record