As General Manager of Travex I hired, trained and supervised highly dedicated and engaged teams at our headquarters in Bangkok, as well as regional offices across South East Asia (Vietnam, Cambodia, Myanmar & Laos), developed and lead corporate business strategy, engaged key stakeholders and ensured competitiveness in a highly dynamic market.My responsibilities included: . Design and lead the companies´ marketing strategy. Revamp an internationally distinguished brand… Show more As General Manager of Travex I hired, trained and supervised highly dedicated and engaged teams at our headquarters in Bangkok, as well as regional offices across South East Asia (Vietnam, Cambodia, Myanmar & Laos), developed and lead corporate business strategy, engaged key stakeholders and ensured competitiveness in a highly dynamic market.My responsibilities included: . Design and lead the companies´ marketing strategy. Revamp an internationally distinguished brand. Monitor Sales Teams across all regional offices (Thailand, Vietnam, Cambodia, Myanmar) . Maintain existing clients and attract new B2B clients. Ensure departments´ workflows were carried out effectively and efficiently. Monitor, evaluate and act on performance data to optimise company performance and strategy . Maintain product competitiveness by engaging with providers. Represent Travex nationally and internationally . Provide personal services to high end international clients At the end of my term in TRAVEX Co. Ltd.: . Clear strategy was laid out, within a B2B context, where products and communication channels to all stakeholders were in place. . Strategies were Tailored to partners needs and set as work frameworks to develop. Operations were carried out in 05 countries Thailand, Vietnam, Cambodia, Myanmar and Laos (upon arrival only 02 offices, Thailand & Vietnam). Unified Brand image in all destinations, as well as service standards in FIT & MICE . Higher market share in head office as well as rest of the destinations (all of them above break even in 2015 and 2016) Show less

•Brand development. Developed brand strategy and statistics systems.•Strategic Consulting, including business plan & sales strategy development.•Advising new businesses and development•Generated new development deals for the accounts handled •Comprehensive database management

• To lead the MICE DEPARTMENT• To ensure increase of operations in the year• To implement sales techniques to ensure client satisfaction• To carry out the operations onsite• To ensure all steps of the process of contracting, operating and closing a file were ensured

As a Conference and Banqueting Host I was trained in: - Silver Service- Customer Service- Food handlingDuring the three five years I worked as a part-time employee, I averaged approximately 35 hours a week (while studying my degree). During this term, Iwas involved in servicing different events for the Hilton West Pier in Brighton - Weddings- Conferences (set up and cater) - Bar - Received training in reception and Galileo. - Received strong… Show more As a Conference and Banqueting Host I was trained in: - Silver Service- Customer Service- Food handlingDuring the three five years I worked as a part-time employee, I averaged approximately 35 hours a week (while studying my degree). During this term, Iwas involved in servicing different events for the Hilton West Pier in Brighton - Weddings- Conferences (set up and cater) - Bar - Received training in reception and Galileo. - Received strong standards training in the pass over from STAKIS to HILTON Brand. Show less