More than 20 years experience in IT, built throughout journey in IT Customer service, technical Infrastructure and data centers management, various systems within Information Technology area with extensive experience in managing people and services in multi-cultural and virtual environment.Successful in managing stakeholders, networking and collaboration with various teams and partners, establishing partnership with supported business users (Sales, Finance, Marketing, Operations and Business administration) in order to connect technology and business goals, allowing productive and cost effective solutions.Currently, Manager of IT in Philip Morris SEE (South East Europe), being face of IT, accountable for information technologies and services which provide value to Business. Previously, 4 years in role of Manager Regional Infrastructure Delivery for EE & MEA region, accountable for IT technical infrastructure in Philip Morris with main goal to provide stable, redundant, reliable, optimized infrastructure (e.g. server infrastructure, LAN, WAN, Internet, ...) for internal customers.Specialties: People ManagementTechnical infrastructure and data centers managementCustomer servicesCisco technology (Cisco CCNA certificate)IT Service Management (ITIL V3 expert certificate)Program/Project ManagementVendor managementStakeholders management