Chief Commercial Officer (Cco)
CurrentTASKS in the "Serpukhov Elevator Plant":- Management of the commercial unit, fulfillment of sales goals, bringing new products and services to the market, expanding the current line, expanding the customer base, etc. - Formation of a sales funnel. - Control over the development of new models of elevators (product development, purchase of components, control of the production process of manufacturing, shipment, complaints, etc.). - Analysis of the market of competitors, detuning.- Formation of a sales structure and a promotion (marketing) department.- Participation in the development of rebranding and increasing awareness, brand popularization.- Sales channel management: direct sales, distribution, participation in tenders.- Analysis of bottlenecks in all chains: product development, procurement, production, sales, shipment, complaints, etc. - Cost management (payroll, marriage, logistics, installation, equipment).- Inventory management (warehouse, components).RESULTS in the "Serpukhov Elevator Plant":- Ensured the growth of orders for products by 7.5 times (from 80 to 650 orders) for 5 months.- Profit growth by 10 times due to the expansion of the customer base, the organization of the sales structure and the building of business processes.- Launched the CRM implementation process from "0" (commercial block, then expansion to other business processes).- Developed and implemented KPIs and a motivation system, which increased employee engagement and increased sales.- Implemented a remote sensing management system, which allows you to control the receipt of funds and fulfill monthly plans for BDDS. - I manage the implementation of the Lean Manufacturing process at the enterprise.