As a Junior System Administrator at OTIS, I support the IT infrastructure and operations. With a mechanical engineering background and skills in computer hardware and electronics, I am able to troubleshoot and resolve technical issues, maintain and upgrade hardware and software, and ensure the security and reliability of the systems. I have over 6 years of experience in the retail industry, where I managed and assisted the operations of Links, a chain of electronics and gadgets stores. There, I developed my customer service, sales, inventory, and team management skills, as well as learned about the latest trends and innovations in the field. I am driven by the mission of OTIS to move the world forward, and I am eager to learn and grow with a diverse and collaborative team.