• Receive calls, price, and schedule jobs using computer software accurately.• Ensure that sizing, pricing, and scheduling is accurate.• Responsible for successful day to day rental and sales of the company’s crane accessories, including underhook attachments and wind safety systems.• Responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process while meeting or exceeding sales targets on a monthly and annual basis.• Maintain current customer account relationships as well as building new customer relationships.

• Coordinate and manage all aspects of mechanical construction projects, including planning, budgeting, scheduling, and resource allocation.• Collaborate with clients, architects, engineers, and subcontractors to ensure project requirements are met.• Oversee the procurement of materials and equipment necessary for project execution.• Monitor project progress and ensure adherence to project timelines and budgets.• Conduct regular site visits to inspect work quality and resolve any issues or concerns that may arise.• Provide technical expertise in mechanical systems design and installation.• Review construction drawings, schematics, and blueprints to ensure accuracy and compliance with project specifications.• Collaborate with the estimating team to develop accurate cost estimates for projects.• Implement effective project management techniques to optimize efficiency and productivity.

• 6 - 10 week rotations among human relations, customer service, dispatch, bookkeeping, sales, purchasing, and billing departments.• Assist the Operations Manager in supervising organization wide daily operations.• Enter tickets from our technicians' work and create invoices based on the work performed.• Quote up proposals (time and material) and reach out to customers for recommendations on future work needed.• Route oil and propane deliveries for maximum efficiency and gallons per year.• Dispatch 15 technicians and product drivers.• Assist customers with appointment scheduling, account changes, and service work follow-ups.• Order necessary parts the day prior for scheduled work.• Coordinate equipment installations, manage permitting processes, and create reports on profitability.• Develop and maintain operational guidelines for staff.• Facilitate a productive, profitable and achievement oriented working environment for field and office employees.• Assist in recruiting and interviewing.

• Worked with construction crews on all installations and remodels, and upheld construction schedules to complete installation projects on time.• Proactively evaluate possible obstacles to project completion and determine possible solutions in partnership with super intendant or builder and management.• Interpreted drawings and blueprints to install, connect, troubleshoot and repair, test, and operate commercial HVAC systems and related components.• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys.• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.