Ivan Diaz

Ivan Diaz Email and Phone Number

🇪🇸🇸🇻 Senior Telecom Manager | Continuous Improvement | Customer Centric Oriented | Results Oriented | High Performance teams Leader | Team player | GSM, 3G, LTE | HFC & FTTH
Ivan Diaz's Location
Santander, Cantabria, Spain, Spain
Ivan Diaz's Contact Details

Ivan Diaz work email

Ivan Diaz personal email

About Ivan Diaz

With over 27 years of experience in Telecommunications industry and lately as a Strategic Quality Leader, I lead the quality management and improvement initiatives for the company's operations across multiple markets. I am certified in Leading with a Heavy Heart from LinkedIn, and I have a passion for quality and customer service.As part of my role, I implement corrective actions, monitor quality indicators, and ensure compliance with global standards and best practices in the telecom industry. I also partner with internal and external stakeholders to enhance customer experience, satisfaction, and loyalty. I have acquired skills in both worlds: mobile and fix networks (GSM, 3G, LTE, HFC, and FTTH), and I leverage my expertise and competencies in strategic quality management and customer care to align my work with Quality of Experience (QoE) and Customer Experience (CeX) enjoying connecting people by a good service. I speak English, and I am looking for new opportunities to contribute to the growth and success of innovative and socially responsible organizations.

Ivan Diaz's Current Company Details

🇪🇸🇸🇻 Senior Telecom Manager | Continuous Improvement | Customer Centric Oriented | Results Oriented | High Performance teams Leader | Team player | GSM, 3G, LTE | HFC & FTTH
Ivan Diaz Work Experience Details
  • Millicom International Cellular (Tigo)
    Strategic Quality Director
    Millicom International Cellular (Tigo) Oct 2013 - Nov 2023
    El Salvador
  • Millicom International Cellular (Tigo)
    Head Of Quality
    Millicom International Cellular (Tigo) Dec 2011 - Sep 2013
    El Salvador
  • Mic / Tigo El Salvador
    Planning Manager
    Mic / Tigo El Salvador Jul 2009 - Dec 2011
  • Mic/ Tigo El Salvador
    Head Of Rf Quality
    Mic/ Tigo El Salvador May 2007 - Jun 2009
    San Salvador
  • Telemovil El Salvador
    Rf Quality Engineer
    Telemovil El Salvador Mar 2001 - Apr 2007
    San Salvador
  • Telemovil El Salvador
    O & M Engineer
    Telemovil El Salvador Jul 1996 - Feb 2001
    San Salvador
  • Tcs Canales 2,4 Y 6
    Transmission Chief
    Tcs Canales 2,4 Y 6 Oct 1994 - Jun 1996

Ivan Diaz Skills

Telecommunications Gsm Vas 3g Mobile Devices Umts Team Leadership Wireless 2g Lte Bss Business Strategy Negotiation Product Management Project Management Cellular Communications Management Gprs Strategic Planning Strategy Wcdma Ip Network Optimization Sdh Team Management Transmission Wimax Value Added Services Cdma Core Network Integration Mobile Technology Network Design Open Source Software Rf Ss7 Voip Broadband Call Centers Dwdm Edge Hspa Mobile Communications Mobile Internet Ran Roaming Rollout Sms Telco

Ivan Diaz Education Details

Frequently Asked Questions about Ivan Diaz

What is Ivan Diaz's role at the current company?

Ivan Diaz's current role is 🇪🇸🇸🇻 Senior Telecom Manager | Continuous Improvement | Customer Centric Oriented | Results Oriented | High Performance teams Leader | Team player | GSM, 3G, LTE | HFC & FTTH.

What is Ivan Diaz's email address?

Ivan Diaz's email address is iv****@****ail.com

What schools did Ivan Diaz attend?

Ivan Diaz attended Universidad Evangélica De El Salvador.

What are some of Ivan Diaz's interests?

Ivan Diaz has interest in Science And Technology, Environment.

What skills is Ivan Diaz known for?

Ivan Diaz has skills like Telecommunications, Gsm, Vas, 3g, Mobile Devices, Umts, Team Leadership, Wireless, 2g, Lte, Bss, Business Strategy.

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