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@telesign.com
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Ivan Dizdar is listed as Senior Customer Support Engineer at TeleSign at Telesign, a company with 400 employees, based in Serbia, Serbia, Serbia. AeroLeads shows a work email signal at telesign.com and a matched LinkedIn profile for Ivan Dizdar.
Ivan Dizdar previously worked as Senior Customer Support Engineer at Telesign and Service Quality Engineer at Telesign. Ivan Dizdar holds Electronic Business from Faculty Of Electronic Engineering And Computers.
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AeroLeads found 1 current-domain work email signal for Ivan Dizdar. Compare company email patterns before reaching out.
As a dedicated Tech Support Specialist with over 7 years of experience in the telecommunication industry, and over 10 years in the customer support industry, I thrive on helping users navigate and resolve their technical challenges. My background includes extensive hands-on experience in troubleshooting, customer service, and technical guidance, ensuring seamless user experiences and robust security measures. What drives me is a genuine passion for technology and a desire to help others. I enjoy tinkering with new gadgets, participating in tech forums, and contributing to open-source projects.
Listed skills include Technical Support, Call Centers, Customer Service, Teamwork, and 30 others.
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A career timeline built from the work history available for this profile.
Belgrade, Serbia
Identifying, clarifying and resolving the general and specific customer impacting problems.-SMS issues-API connectivity issues-Troubleshoot HTTPS and SMPP connections-Help customers with the integration processManaging both internal and external tickets-SalesForce-JiraMaintaining and updating the Atlasian StatusPage of any current or ongoing.
Serbia
Keeping QoS on expected level by monitoring SMS routes and making appropriate adjustments.Awareness and action on changes in completion rates and retry rates.Monitor and analyze quality of existing routes (e.g. deliverability, completion and latency) and customer traffic.Troubleshooting any SMS quality degradation reported by other departments or during.
Belgrade, Serbia
Analyze & troubleshoot computer support problems as well as apply knowledge of software and hardware products and services to resolve problems of users.Perform tasks of providing timely and accurate technical help desk support to users, employees, clients, etc.Handle the responsibility of answering and responding to support emails, telephone calls and.
Serbia
Support the activities of the Customer Engineers (CEs) assigned to this position within a particular geographic region or territory; Plan, prioritize, assign, and monitor all open work orders for CE’s, ensuring the prompt delivery of service to meet our contractual terms and conditions;Responsible for identifying and escalating to the Team Leader or the.
Other employees you can reach at telesign.com. View company contacts for 400 employees →
Bojana Radiskovic
Colleague at Telesign
Belgrade, Serbia, Serbia
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VR
Vladimir Rancic
Colleague at Telesign
Serbia, Serbia
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BX
Becky Xu
Colleague at Telesign
Belgrade, Serbia, Serbia
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HK
Harshani Konara
Colleague at Telesign
Kandy District, Central Province, Sri Lanka, Sri Lanka
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NY
Navneet Yadav
Colleague at Telesign
Mumbai, Maharashtra, India, India
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IK
Ivana K
Colleague at Telesign
Frankfurt, Hesse, Germany, Germany
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IH
Ian H.
Colleague at Telesign
Selangor, Malaysia, Malaysia
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BM
Breiner Mora
Colleague at Telesign
Medellín, Antioquia, Colombia, Colombia
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DS
Dejana Stojanovic
Colleague at Telesign
Belgrade, Serbia, Serbia
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TL
Tatjana Lulasic
Colleague at Telesign
Belgrade, Serbia, Serbia
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Quick answers generated from the profile data available on this page.
Ivan Dizdar works for Telesign.
Ivan Dizdar is listed as Senior Customer Support Engineer at TeleSign at Telesign.
AeroLeads has found 1 work email signal at @telesign.com for Ivan Dizdar at Telesign.
Ivan Dizdar is based in Serbia, Serbia, Serbia while working with Telesign.
Ivan Dizdar has worked for Telesign, Telenor Common Operation, Ncr Corporation, Zepter Internationai, and Coca-Cola Hellenic Bottling Company.
Ivan Dizdar's colleagues at Telesign include Bojana Radiskovic, Vladimir Rancic, Becky Xu, Harshani Konara, and Navneet Yadav.
You can use AeroLeads to view verified contact signals for Ivan Dizdar at Telesign, including work email, phone, and LinkedIn data when available.
Ivan Dizdar holds Electronic Business from Faculty Of Electronic Engineering And Computers.
Ivan Dizdar is listed with skills including Technical Support, Call Centers, Customer Service, Teamwork, Microsoft Office, Windows 7, Windows Xp, and Windows Vista.
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