Ivan Dumling
AeroLeads people directory · profile

Ivan Dumling Email & Phone Number

Senior Business Development Executive at Treadwell Group Pty Ltd
Location: San Jose Del Monte, Central Luzon, Philippines 8 work roles 1 school
LinkedIn matched
✓ Verified July 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Treadwell Group Pty Ltd
Role
Senior Business Development Executive
Location
San Jose Del Monte, Central Luzon, Philippines
Company size
56 employees

Who is Ivan Dumling? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ivan Dumling is listed as Senior Business Development Executive at Treadwell Group Pty Ltd, a with 56 employees, based in San Jose Del Monte, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Ivan Dumling.

Ivan Dumling previously worked as Business Development Executive at Treadwell Group Pty Ltd and Support Specialist at Wingz. Ivan Dumling holds Bachelor'S Degree, Computer And Information Sciences And Support Services from La Concepcion College.

Company email context

Email format at Treadwell Group Pty Ltd

This section adds company-level context without repeating Ivan Dumling's masked contact details.

Treadwell Group Pty Ltd

Review company-level records connected to Ivan Dumling before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Ivan Dumling

With over 14 years of experience in customer support and client services, I specialize in delivering exceptional results across a variety of industries, including billing, technical support, sales, and retention. My journey began on the front lines of customer service. Through hard work, adaptability, and leadership, I’ve had the privilege of managing support teams and being promoted multiple times for my contributions to company growth. 🚀In my most recent role as Customer Support Manager for a fast-growing startup, I was responsible for managing over 250 drivers and ensuring seamless service delivery for non-emergency medical transport (NEMT) clients. I spearheaded initiatives that improved driver reliability, reduced missed calls, and enhanced customer satisfaction through data-driven strategies. 📊 These efforts helped reduce unsolved tickets from 80 per day to just 15–20 and increased the acceptance rate of high-value trips by 20%. 📈I thrive on helping others, both my customers and my team. Seeing my team members grow, get promoted, and achieve their career goals is the most rewarding aspect of leadership. 🎯 My passion for personal and professional growth drives me to constantly learn, adapt, and improve the processes I’m responsible for. 💡I’m excited by opportunities that allow me to work with forward-thinking teams and contribute to projects that push the boundaries of customer experience, support infrastructure, and operational efficiency. 🚀When I’m not working, you can find me at the gym staying fit and healthy 🏋️‍♂️, spending quality time with my family 👨‍👩‍👧‍👦, or researching ways to continue improving my skills and knowledge. 📚Core Skills:📌Customer Experience Management📌Team Leadership & Development📌Upselling & Cross-Selling📌Data-Driven Problem Solving📌Process Optimization📌CRM Tools (Zendesk, Slack, Notion, and more)📌B2B & B2C Client RelationsLet’s connect and explore how I can help drive growth and deliver outstanding results for your team or organization. 🤝

Current workplace

Ivan Dumling's current company

Company context helps verify the profile and gives searchers a useful next step.

Treadwell Group Pty Ltd
Treadwell Group Pty Ltd
Senior Business Development Executive
plympton, south australia, australia
Website
treadwellgroup.com.au
Employees
56
AeroLeads page
Company profile
View company profile Email format
8 roles

Ivan Dumling work experience

A career timeline built from the work history available for this profile.

Support Specialist

Wingz
Jun 2023 - Aug 2024

Customer Support Manager

Wingz

As an Admin Support Manager at Wingz, I lead a dynamic team of support representatives, orchestrating seamless interactions between our drivers and providers.📌 Key Responsibilities:Team Leadership: Directing and managing support representatives to efficiently handle daily tasks, ensuring optimal performance.Quality Assurance: Spearheading quality control initiatives, providing coaching, and managing escalations for enhanced service delivery.Email Marketing: Crafting targeted email campaigns for inactive, applicant, and returning drivers to foster engagement and support retention.Driver Pre-Screening: Streamlining the onboarding process by pre-screening drivers, moving them forward, and offering comprehensive insights into our company.Document Management: Efficiently gathering and organizing necessary documents from both drivers and applicants, ensuring compliance with regulatory standards.Meetings and Compliance: Playing a pivotal role in coordinating meetings and ensuring adherence to compliance protocols.Training and Modules: Implementing comprehensive training programs and modules to empower team members with the skills essential for success.Employment Engagement: Cultivating a positive work environment through strategic employee engagement initiatives.Workforce Management: Overseeing workforce dynamics to optimize operational efficiency and drive organizational success.CRM and Zendesk: Proficiently managing tickets and queues, utilizing CRM and Zendesk to streamline support processes.

Jun 2023 - Aug 2024

Quality Assurance Specialist

Telus International Philippines

Philippines

Sales Verification Expertise: As a Sales Verifier, I meticulously ensure the quality and compliance of sales calls, conducting in-depth evaluations to uphold high standards and optimize sales processes.Analytical Insight: My keen attention to detail and robust analytical skills empower me to identify improvement areas, provide constructive feedback, and contribute to achieving sales objectives.Outbound Sales Success: In my previous role as an Outbound Sales Agent, I excelled in engaging potential customers, building strong rapport, and effectively communicating the value of products and services. Consistently surpassing sales targets showcases my sales acumen and persuasive communication skills.Holistic Customer Journey Understanding: My experience in technical support, billing, and retention equips me with a comprehensive understanding of the customer journey. Proficient in addressing technical issues, handling billing inquiries, and expertly resolving customer concerns, I leverage this insight to identify upselling, cross-selling, and retention opportunities.

Mar 2017 - Jun 2023

Technical Support Specialist/ Billing/ Sales

Concentrix

Quezon City, National Capital Region, Philippines

Responsible in Technical concerns of customers (Internet, hardware, software, TV and home phone)Billing and Sales (Upsell) ExpertRetention Specialist

May 2015 - Feb 2017

Technical Support L3

Teleperformance

Quezon City, National Capital Region, Philippines

Responsible in Technical concerns of customers on Level 3 status (Internet, hardware, software, TV and home phone)

Aug 2013 - Mar 2015

Technical Support

Teletech

Quezon City, National Capital Region, Philippines

Responsible for Technical concerns of customers (Internet, hardware, software, TV, and home phone)

Nov 2010 - Jun 2013
Team & coworkers

Colleagues at Treadwell Group Pty Ltd

Other employees you can reach at treadwellgroup.com.au. View company contacts for 56 employees →

AK Ahmed Kala Ahmed Kala Colleague at Treadwell Group Pty LtdLagos, Lagos State, Nigeria View → Y( Yuwei (Wayne) Fu Yuwei (Wayne) Fu Colleague at Treadwell Group Pty LtdAdelaide, South Australia, Australia View → EB Euan Butcher Euan Butcher Colleague at Treadwell Group Pty LtdGreater Adelaide Area, Australia View → LP Luke Potter Luke Potter Colleague at Treadwell Group Pty LtdMorphett Vale, South Australia, Australia View → CQ Celeste Quiring Celeste Quiring Colleague at Treadwell Group Pty LtdQuezon City, National Capital Region, Philippines View → RY Rujia Yuan Rujia Yuan Colleague at Treadwell Group Pty LtdSouth Australia, Australia View → GM George Markovski George Markovski Colleague at Treadwell Group Pty LtdGreater Sydney Area, Australia View → WF Willian Ferreira Willian Ferreira Colleague at Treadwell Group Pty LtdAdelaide, South Australia, Australia View → RL Regine Lumandas Regine Lumandas Colleague at Treadwell Group Pty LtdPhilippines View → YM Yisell Mejia Triana Yisell Mejia Triana Colleague at Treadwell Group Pty LtdAdelaide, South Australia, Australia View →
1 education record

Ivan Dumling education

  • La Concepcion College
    La Concepcion College
    Computer And Information Sciences And Support Services
FAQ

Frequently asked questions about Ivan Dumling

Quick answers generated from the profile data available on this page.

What company does Ivan Dumling work for?

Ivan Dumling works for Treadwell Group Pty Ltd.

What is Ivan Dumling's role at Treadwell Group Pty Ltd?

Ivan Dumling is listed as Senior Business Development Executive at Treadwell Group Pty Ltd.

Where is Ivan Dumling based?

Ivan Dumling is based in San Jose Del Monte, Central Luzon, Philippines while working with Treadwell Group Pty Ltd.

What companies has Ivan Dumling worked for?

Ivan Dumling has worked for Treadwell Group Pty Ltd, Wingz, Telus International Philippines, Concentrix, and Teleperformance.

Who are Ivan Dumling's colleagues at Treadwell Group Pty Ltd?

Ivan Dumling's colleagues at Treadwell Group Pty Ltd include Ahmed Kala, Yuwei (Wayne) Fu, Euan Butcher, Luke Potter, and Celeste Quiring.

How can I contact Ivan Dumling?

You can use AeroLeads to view verified contact signals for Ivan Dumling at Treadwell Group Pty Ltd, including work email, phone, and LinkedIn data when available.

What schools did Ivan Dumling attend?

Ivan Dumling holds Bachelor'S Degree, Computer And Information Sciences And Support Services from La Concepcion College.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.