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@ozon.ru
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Ivan Emelyanov is listed as Head of Operations (QC) at OZON.ru, a company with 1143 employees, based in Podgorica, Montenegro, Montenegro. AeroLeads shows a work email signal at ozon.ru and a matched LinkedIn profile for Ivan Emelyanov.
Ivan Emelyanov previously worked as Head of Department (Quality Control) at Ozon.Ru and Project Manager at Voxys. Ivan Emelyanov holds Бакалавр, Linguistics from Университет "Синергия".
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AeroLeads found 1 current-domain work email signal for Ivan Emelyanov. Compare company email patterns before reaching out.
Operations as a vocation. - 5+ years in a team and project management, delivery of a changes, driving performance, quality and customer experience; - Certified COPC Implementation Leader; - Green Belt in Lean Six Sigma. - Developing and implementation new processes and products in order to increase revenue or improve the customer experience; - Data based analysis of performance and the continuous improvement; - Business oriented budget planning; - Experienced in 5WhyReasons alaysis, DMAIC, SCRUM.
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A career timeline built from the work history available for this profile.
Москва, Россия
* Strategic planing of the department of Quality Control and Anti-fraud development;* Leading command of 150 headcount who performs pre-moderation and post-moderations of goods;* Managing data-driven Customer Service;* Leading 6 different commands: quality control team, brand users team, post moderation, reclamations, training team, real-time analysis.
Москва, Москва, Россия
Was the Project and Key Account Manager in 3 projects of the outsourcing contact center. * Prepared, launched and maintained a project of the technical E-commerce company;* Opened three new locations of the existing project in different cities;* Reduced the operational costs by 12% implemented the COPC oriented management system;* Maintained and led the.
Тольятти, Самарская Область, Россия
Was the Head of the outsourcing Contact Center with the 700 employees * Started 4 new projects of Customer Experience delivering for e-commerce, bank, taxi and retail companies;* Managed the launching process of opening a new compony location in a new city;* Hired and adapted 5 Project managers;* Increased the revenue from 35 000$ in January up to 660 000$.
Тольятти, Самарская Область, Россия
Was a launching Project Manager of the contact center.* Launched 4 new projects of the overseas e-commerce, tourism, bank and medicine;* Managed 250 headcount team with more then 20 Supervisors;* Performed every-day analysis of the KPIs and planned the changing initiatives in accordance with them;* Performed coaching and trainings for supervisors and built.
Волгоград, Волгоградская Область, Россия
Was the Operations Supervisor of 20 headcount team in the outsource contact center on the project of outgoing sales in a bank field.* Produced everyday training, coaching and maintenance for a team to improve their skills;* Analyzed the performance deviations using 5WhyResons and DMAIC;* Performed Action Plans on the weekly basis to perform the continuous.
Other employees you can reach at ozon.ru. View company contacts for 1143 employees →
Vitaly Efremov
Colleague at Ozon.Ru
Russia, Russian Federation
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SL
Sergey Lukash
Colleague at Ozon.Ru
Moscow, Moscow City, Russia, Russian Federation
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MS
Margarita Shvetsova
Colleague at Ozon.Ru
St Petersburg, St Petersburg City, Russia, Russian Federation
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AC
Aleksandr Chizhikov
Colleague at Ozon.Ru
Novozavidovskiy, Tver’, Russia, Russian Federation
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VS
Vera Salmina
Colleague at Ozon.Ru
Russia, Russian Federation
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SM
Svetlana Miroshnichenko
Colleague at Ozon.Ru
Moscow, Moscow City, Russia, Russian Federation
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ДК
Дмитрий Колобов
Colleague at Ozon.Ru
Moscow, Moscow City, Russia, Russian Federation
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EG
Ernest Golodnikov
Colleague at Ozon.Ru
Russia, Russian Federation
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VM
Valerii Marfenko
Colleague at Ozon.Ru
Moscow, Moscow City, Russia, Russian Federation
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FS
Filipp Sergeev
Colleague at Ozon.Ru
Dubai, United Arab Emirates, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Ivan Emelyanov works for OZON.ru.
Ivan Emelyanov is listed as Head of Operations (QC) at OZON.ru.
AeroLeads has found 1 work email signal at @ozon.ru for Ivan Emelyanov at OZON.ru.
Ivan Emelyanov is based in Podgorica, Montenegro, Montenegro while working with OZON.ru.
Ivan Emelyanov has worked for Ozon.Ru, Voxys, and Teleperformance.
Ivan Emelyanov's colleagues at OZON.ru include Vitaly Efremov, Sergey Lukash, Margarita Shvetsova, Aleksandr Chizhikov, and Vera Salmina.
You can use AeroLeads to view verified contact signals for Ivan Emelyanov at OZON.ru, including work email, phone, and LinkedIn data when available.
Ivan Emelyanov holds Бакалавр, Linguistics from Университет "Синергия".
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