Ivan Evans Email & Phone Number
@ciena.com
3 phones found area 519
LinkedIn matched
Who is Ivan Evans? Overview
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Ivan Evans is listed as Founder at SEEED, based in Singapore. AeroLeads shows a work email signal at ciena.com, phone signal with area code 519, and a matched LinkedIn profile for Ivan Evans.
Ivan Evans previously worked as Vice President, APJ Customer Operations at Ciena and Vice President of Sales, Asia Pacific at Sigma Systems.
Email format at SEEED
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AeroLeads found 1 current-domain work email signal for Ivan Evans. Compare company email patterns before reaching out.
About Ivan Evans
With over two decades of leadership in the Asia Pacific and Japan regions, I bring a strategic vision to service delivery, client experience, and business growth. My expertise in telecommunications has fueled market expansion, empowered top-tier teams, and delivered transformative strategies that continuously improve customer satisfaction and operational performance.At Ciena, as Vice President of APJ Customer Operations, I led a $49M service revenue portfolio, overseeing 57 professionals. My efforts in restructuring operations and implementing a service franchise model drove 9% global service revenue growth and a 5-point increase in customer satisfaction over five years. I also enhanced customer advocacy and boosted retention rates through a localized engagement model and personalized service solutions.At Sigma Systems, as Senior Vice President of Asia Pacific Sales, I revitalized strategic partnerships and drove significant revenue growth across the region. One of my most notable accomplishments was securing a $10M deal with Bharti Airtel in India, where I outperformed industry giants like Ericsson and Nokia. Despite being part of a small team, I brought together key resources and facilitated executive-level discussions that led to this major win. My efforts also strengthened customer acquisition strategies and boosted client retention, positioning Sigma for sustained success.Prior to Sigma, at Sandvine, I expanded the APAC business from $3M to $180M by driving market expansion, building a high-performing sales team, and implementing innovative use cases for customers. With over 30 years of expertise in the Asia Pacific region, I have lived and worked in Singapore, Malaysia, and Korea, gaining deep insights into local markets and driving sustained business success through a keen understanding of the region’s unique challenges and opportunities.A growth-focused executive whose thorough business knowledge has helped companies weather market challenges and emerge thriving, I have gained repeated success by providing leadership vision and guidance to my teams while gaining profitable businesses from existing and new clients. I look to connect with like-minded individuals to discuss various business topics. Please feel free to reach out to me directly via LinkedIn.
Listed skills include Telecommunications, Wireless, Leadership, Mobile Devices, and 37 others.
Ivan Evans's current company
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Ivan Evans work experience
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Vice President, Apj Customer Operations
Responsible for the leadership and management of APJ’s services organization and delivering Ciena’s value across products and services, delivery, support and quality.
Vice President Of Sales, Asia Pacific
Senior Vice President, Asia Pacific Sales
Vp Customer Advocacy
Managing Director Broadband Networking Division Korea
Work with BND Management, Finance, Business Units, Key Account Managers, and CEO to define/align budgets and targets.Assisted in developing country based strategic marketing plan.Created Business development initiatives to stimulate revenue generation.Created and managed strong relationships with Business Units, APAC regional management, CEO, Key Account Managers and Pre/Post support personnel. Managed operating expense + fixed operating costs.Managed organizational change and maintain momentumPromoted personal development of individuals as well as organizational teams.Promoted autonomy and accountability.Met the press, deliver high level interviews and presentations within industry.Responsible for the profit, loss and risk of BND product sales.Developed and managed channels to market.Financial management and reporting of business and forecast on a scheduled basis.
Assistant Vice President Customer Service & Support
Developed and managed the Asia Pacific Services group.Ensured enforcement of SLA commitments to APAC countries.Provide measurable and repeatable technical support to end customers.Developed new service opportunities.Managed overall P&L of Regional Service team.Annual turnover of 16 M USD.
Director New Product Introduction & Technical Support
Responsible for the overall direction, development and performance of the following groups, consistent with corporate strategies:New Product IntroductionNPI Support Planning Technical Assistance CenterTechnical Support (Second Line Support) - Provides second level technical support to customers, partners, service agents and internal staff
Director Strategic Network Integration & Support
Manage the technical support action team focused on assisting strategic customers in the Asia Pacific region:Providing second level technical support to customers, partners, service agents and internal staff.Assisting in technical investigations of network problems including site visits and use of laboratory facilities to ensure the resolution of customer problems and generate associated reports.Managing the planning and scheduling of service agent field activity.Ensuring all relevant data are captured on fault tickets prior to authorizing escalation or closure.
Manager Second Line Support
Providing second level remote technical support to Asia Pacific customers, partners, service agents and internal staff.Managing of customer problem resolution to the service standards established by the franchise documentation and the requirements of the Newbridge Service Product portfolio.
Technical Support Engineer
Assisted in technical investigations of network problems including site visits and use of laboratory facilities to ensure the resolution of customer problems and generate associated reports.
Environmental Engineering Technologist
Researching Asian, North American, and European telecommunications standards.Developing and implementing test procedures.Scheduling and tracking hardware status.
Frequently asked questions about Ivan Evans
Quick answers generated from the profile data available on this page.
What company does Ivan Evans work for?
Ivan Evans works for SEEED.
What is Ivan Evans's role at SEEED?
Ivan Evans is listed as Founder at SEEED.
What is Ivan Evans's email address?
AeroLeads has found 1 work email signal at @ciena.com for Ivan Evans at SEEED.
What is Ivan Evans's phone number?
AeroLeads has found 3 phone signal(s) with area code 519 for Ivan Evans at SEEED.
Where is Ivan Evans based?
Ivan Evans is based in Singapore while working with SEEED.
What companies has Ivan Evans worked for?
Ivan Evans has worked for Seeed, Ciena, Sigma Systems, Sandvine Inc, and Alcatel Networks.
How can I contact Ivan Evans?
You can use AeroLeads to view verified contact signals for Ivan Evans at SEEED, including work email, phone, and LinkedIn data when available.
What skills is Ivan Evans known for?
Ivan Evans is listed with skills including Telecommunications, Wireless, Leadership, Mobile Devices, Ip, Management, Strategy, and Broadband.
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