As the IBM First Line Manager, I played a critical role in leading a team of SAP professionals to provide technical support, troubleshooting, and optimization of SAP systems. Through effective team leadership, resource allocation, technical expertise, and stakeholder communication, I contributed to the reliability, security, and performance of SAP systems, ultimately supporting the achievement of organizational goals and objectives.

As a Functional Manager at IBM, I played a critical role in driving the successful implementation and optimization of SAP solutions to support the organization's strategic objectives. With a focus on effective leadership and collaboration, I led a global team of SAP functional consultants to deliver high-quality solutions that aligned with IBM's business needs and goals.

Experienced and results-driven Country Manager with a proven track record of aligning team operations with organizational mission, strategic objectives, and policies. Skilled in managing staff, overseeing projects, ensuring compliance with local laws and regulations. With a strong emphasis on nurturing SAP talent and driving operational excellence.

As the IBM Business Analyst, SAP SD Configurator, I played a critical role in analyzing, configuring, and optimizing SAP Sales and Distribution solutions to support IBM's business objectives. Through effective collaboration with business stakeholders, solution design, testing, and training, I contributed to the successful implementation and ongoing enhancement of SAP SD systems within IBM.

Sales and Distribution (Consumer and Industrial Products)SD-CRM-TPM Implemetation

Global leader for SD Pricing and PMM implementations & SILManaged 3 SD teams for the rollouts.Managed Project timeline and milestones for each team. Managed budget for each team.Support for 30 production rollouts, and an upgrade.Designed Role layouts and worked with Security Team to roll out for 30 sites.Worked with End Users and ABAP Team to map and deliver a wide range of reporting.Active contribution throughout the project life-cycle from developing the Functional specifications, Detailed GAP Analysis and DesignFull configuration of Pricing and Conditions and Integration with AccountingFull configuration in ECC of the Conditions for Price and Margin Management by VendavoActively involved in Data Migration and Post Go Live Support (Level 3) by solving incidents and problems with Remedy tools & HPQCPerformed over 60 training classes for SAP SD final usersDeveloped Work Process Flows for :Customer ServiceImplement/Control the Marketing PlanOrder Fulfillment StrategySales PlanOperating PlanSales Force StrategyPricing StrategyTrade/Spend StrategyPromotion Strategy04/2008 to Today Omnilife (Manufacturing Nutrition and Skin Care)Sales and Distribution (SAP Beverage solution)Sr. Functional Specialist SAP-SD AFSFull configuration of the project covering the following module SD- Beverage SolutionAnalyze the necessities of the company in the areas of Exports, Sales and logistic.To identify and to solve problems, proposing solutions.Define Organizational StructureAbap specification of Interphase of SAP-Corbiz Provided training manuals and SAP Customizing Implementation GuideConducted training sessions for the module, Go-Live and Support.Providing post implementation support to final users

Full configuration of the project covering the following module SD- Beverage SolutionAnalyze the necessities of the company in the areas of Exports, Sales and logistic.To identify and to solve problems, proposing solutions.Define Organizational StructureAbap specification of Interphase of SAP-Corbiz Provided training manuals and SAP Customizing Implementation GuideConducted training sessions for the module, Go-Live and Support.Providing post implementation support to final users

Sr. Functional Specialist SAP-SD QA to SD Module SAP 4.7 Study, evaluate and Customizing Implementation:Raw Material Order ,Service Order,Credit Memo and Debit Memo for Raw Material and ServicesCustomizing TestCreated / presented Training materials and SAP Customizing Implementation Guide

Support MM Module SAP 5.0 (MM) Configuration, support and training manuals in subcontracting.Create Info Records. (Subcontracting)Create Material Bom (Subcontracting)Create Purchase Order (Subcontracting)Transfer PostingStock at SubcontractingRelease Purchasing DocumentsGood receipt for purchase Order; André Badi (Clothing and Footwear Trading)Sales and Distribution(SAP Apparel and Footwear Solution) Sr. Functional Specialist SAP-SD AFSFull configuration of the project covering the following module SD- AFSConfiguration includes: Organizational Structures, Master Data, Sales Document Processing, Risk Categories and Credit Rep. Groups Credit Limit Check on Sales Document Types, Shipping, Pricing, Billing, Account Determination, Interface SD/FI, Solution Manager and AFS.Designed and implemented training materials for End Users highlighting upgrade enhancements and new AFS functionality.Providing post implementation support

ECC 6.0 implementation Conducting workshops to gather the business requirements. Meeting with business process owners and departmental heads to identify the business requirement. Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps. Preparing business process documents for the sales and distribution activities. Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing. Prepared dataflow diagram for all of the business processes to be included in FRSs. Drafted user requirement specification (URS) for sales and distribution. Prepared functional specification for the development of Reports, Interface, Conversion, Configured customer master and partner determination. Added customized partners in the customer master record. Designed customer master and customer account group. Worked in customer master conversion. Analyzed legacy customer records to map properly to the SAP systems and successfully migrated the customer master records using LSMW. Successfully worked on pricing conversion, material listing conversion,open sales order conversion,contract conversionWorked on designing the pricing procedure. Configured pricing procedure, condition types, access sequence, and built custom pricing tables. Configured account determination, and identified account keys to post to the related G/L. Designed smart forms for order acknowledgement, invoice, and rebate credit memo Fixing configuration to support testing activities. Working on training business subject matter experts (SMEs) on SAP functionality to train them as trainers. Working on cross-functional integration with MM, FI and XO.

Sales and Distribution(SAP Apparel and Footwear Solution)Sr. Functional Specialist SAP-SD AFSFull configuration of the project covering the following module SD- AFSConfiguration includes: Organizational Structures, Master Data, Sales Document, and Special Business Transactions: Consignment, Shipping, Pricing, Billing, Account Determination, and Interface SD/FI.Creation of design for the solution of Prepacks. Integration with the modules SD and MM as new screens of configurationDesigned and implemented training materials for End Users highlighting upgrade enhancements and new AFS functionality.Providing post implementation support