Ivan Garro Email & Phone Number

Mexico City, Mexico

• Help small companies to finished projects accomplishing the scope without spending more budget. • Managed projects, people and budget.

Mexico

Reporting directing to: Sub director with a team formed by +1500 employees over the Mexican Republic.• Managed 68 grocery stores, optimizing sales and operations for increased revenue and customer satisfaction.• Drove a 15% sales growth in the healthcare sector through strategic corporate sales to hospitals.• Achieved a 20% increase in government clientele by leading corporate sales initiatives targeting government institutions.• Boosted vending machine sales by 25% through strategic management of +30 machines and introduction of new product lines.

Mexico

Reporting directly to: Director with a team formed by 2 managers and 15 analysts.• Executed diverse special projects, managing a 500M pesos budget with 15% cost savings through strategic planning.• Navigated government policies, obtaining project approvals and enhancing security with the CAyAS initiative, resulting in a 20% boost in operational efficiency.• Optimized the Leased Armored Vehicles program, reducing operational costs by 25% through negotiations while ensuring the safety of high-profile individuals.• Led the Vigilante project, increasing security by 30% with 24x7 monitoring, facial recognition, and safe route implementation for custom patrols.

Mexico

Reporting to: Partner Director with a team formed by 5 6 analysts.• Spearheaded the design and implementation of a strategic methodology for Axtel, boosting market viability by 20% and aligning services with industry best practices (Cobit, Itil, PMI).• Implemented dashboards and KPIs, improving decision-making and elevating service quality by 15%, measured through customer feedback and internal metrics.• Conducted impactful training sessions, enhancing project team capabilities, resulting in an 18% increase in project efficiency.• Established a continuous improvement cycle, leading to a 25% reduction in service delivery times, showcasing a commitment to efficiency and excellence.

Mexico

Reporting directly to: CIO with a team formed by 4 managers and 16 analysts.• Design and Implementation of the IT strategy, with the corresponding Balance Score Card.• Design and Implementation of the business units strategy regarding payroll, treasury, HR, legal.• Optimize any workflow, it could be only a reengineering or a complete transformation to a BPM process.• Responsible for the compliance with SOX metrics.• Accountable for all IT project financial aspects, including the annual IT budget (>1.5 M USD), cost control, and process engineering.

Mexico

Project Manager, implementing all the system development life cycle, analysis, design and develop of computer systems in order to solve business problems.

Mexico

Análisis, diseño y supervisó el desarrollo de sistemas informáticos para resolver los retos empresariales.

Master – Business Administration, Master – Business Administration, Mba

Bachelor – Computer Systems Engineering, Telecommunications Engineering

Certificación, Ethical Hacking

Certification – Strategic Marketing, Strategic Marketing