Professional SummaryMy goal is to apply my leadership, management skills, and industry experience in the companies I work for to play a pivotal role. I am committed to ensuring excellence in daily operations, optimizing efficiency, supervising staff, and ensuring that quality and service standards are consistently met. My main objective is to contribute to the ongoing success of the company by providing an exceptional experience to customers and maintaining a positive and collaborative work environment for the team.Technical Skills:● Comprehensive understanding in different industries of work and activities related to the design, implementation, operation, and analysis of applicable regulations.● Extensive knowledge and experience in personnel management in the food industry, among other industries.● Complete ServSafe Certification in Food by ANSI between 2014 and 2019.● Numerous skills for interacting with customers.● Competent in troubleshooting hardware and software issues on Windows andMac operating systems.● Intermediate knowledge of iOS and Android devices.● Proficient in Microsoft Office.● Organization for daily company activities.Availability:Available from March 1st, 2024, for a full-time job.Other Skills:● Great attention to detail.● Interpersonal skills.● Ability to work under pressure.● Confidence to work under pressure.● Competent in social media.● Fully skilled in leadership and management.● Proficient in self-teaching.● Available to learn more skills and take necessary classes. ●Language Skills:● Spanish (native).● English (native).● Italian (basic).● Portuguese (basic). Education:● Certificate in Mini MBA in Business, Reading, PA.● Professional Diploma in Leadership & Management, Reading, PA.● Customer Service Training at OBS University (2005-2013), Tampa, FL.● Serve Safe Certification at Penn State, Wyomissing, PA.● Certificate in English Language Teaching, York, PA.● 2 years of College in General Studies (2002-2004), Reading, PA (RACC).● GED Diploma from Reading High School, Reading Area Community College(2001).● High School Diploma, Puebla, Mexico (1999). ●Work Experience:● Music Producer for IVN Records. ● Travel Agent for Golden Itacatl in Reading, PA. ● Restaurant Supervisor at The Crab Barn.● Customer Service / Magazine Editor for Loose Ends Magazine.● Team Leader at Lavigna and Sons sandwich shop and catering. ● Restaurant Supervisor at Olive Garden in Wyomissing, PA. ● Other Jobs in different industries from 03/2014 - 02/2016 (more info upon request).● Assistant Kitchen Manager.
Golden Itacatl Tavel Agency
-
Travel ConsultantGolden Itacatl Tavel Agency Jun 2021 - PresentReading, Pennsylvania, United StatesDedicated Travel Agent with a passion for crafting memorable travel experiences. Seeking to contribute my expertise in travel planning and exceptional customer service to Golden Itacatl Travel Agency. Experienced Travel Agent with 2 years of expertise in planning and organizing travel itineraries. Proficient in destination knowledge, booking software, and exceeding customer expectations. Personalized travel experiences for clients, recommending destinations and managing bookings. Stayed updated on industry trends, airline policies, and visa requirements. Handled reservations, resolved travel issues, and consistently met sales targets.---------------Agente de Viajes dedicado con pasión por crear experiencias de viaje memorables. Busco contribuir con mi experiencia en planificación de viajes y un servicio al cliente excepcional a la Agencia de Viajes Golden Itacatl. Experimentado Agente de Viajes con 2 años de experiencia en la planificación y organización de itinerarios de viaje. Competente en conocimientos de destinos, software de reservas y superación de las expectativas del cliente. Personalicé experiencias de viaje para los clientes, recomendando destinos y gestionando reservas. Mantuve actualizado sobre las tendencias de la industria, las políticas de las aerolíneas y los requisitos de visado. Manejé reservas, resolví problemas de viaje y cumplí consistentemente con los objetivos de ventas.
-
Music ProducerIvn Records Nov 2018 - PresentMexico City, MexicoAs a Music Producer I've started in Reading, PA, now based in Ciudad de Mexico. I am a semi-professional musician specializing in the creation of original musical compositions tailored for diverse purposes, encompassing film, television, video games, and various other media outlets. My musical prowess extends across a broad spectrum of styles, encompassing pop, pop urbano, acoustic, regional mexicano, and rock genres.My adaptability shines through my ability to work harmoniously with fellow artists and seamlessly adjust to varying project scopes and timelines. Additionally, I have had the privilege of securing occasional paid gigs within this role. My journey in this capacity began in November 2018 and continues to flourish to the present day.--------Como Productor Musical comenze en Reading, PA, ahora radicando el la Ciudad de Mexico. Soy un músico semi-profesional especializado en la creación de composiciones musicales originales diseñadas para diversos fines, que incluyen cine, televisión, videojuegos y diversos medios de comunicación. Mi destreza musical abarca un amplio espectro de estilos, que incluyen pop, pop urbano, acústico, regional mexicano y géneros de rock.Mi capacidad de adaptación se refleja en mi habilidad para trabajar en armonía con otros artistas y ajustarme sin problemas a diferentes alcances de proyectos y plazos. Además, he tenido el privilegio de asegurar ocasionalmente actuaciones remuneradas en este rol. Mi trayectoria en esta capacidad comenzó en noviembre de 2018 y sigue floreciendo hasta el día de hoy.
-
Restaurant SupervisorGettin Crabby At The Crab Barn Aug 2018 - Feb 2021Reading, Pennsylvania, United StatesAs a Restaurant Supervisor at The Crab Barn in Reading, PA, my role involved the comprehensive management of the restaurant's day-to-day operations, with a primary focus on optimizing efficiency and seamless functioning. This encompassed several key responsibilities: Supervising and leading staff members to guarantee exceptional service. Ensuring the restaurant's cleanliness and impeccable maintenance. Expertly addressing customer inquiries, concerns, and issues. I've Work here while I was in College.I held this position from August 2018 to February 2021.--------Como Supervisor de Restaurante en The Crab Barn en Reading, PA, mi papel implicaba la gestión integral de las operaciones diarias del restaurante, con un enfoque principal en optimizar la eficiencia y el funcionamiento sin problemas. Esto abarcaba varias responsabilidades clave: Supervisar y liderar a los miembros del personal para garantizar un servicio excepcional. Asegurar la limpieza del restaurante y su mantenimiento impecable. Abordar con destreza las consultas, preocupaciones y problemas de los clientes. Trabajaba aquí cuando al mismo tiempo estudiaba mi carrera.Ocupé este puesto desde agosto de 2018 hasta febrero de 2021. -
General ManagerLoose Ends Magazine May 2018 - Sep 2020Reading, Pennsylvania, United StatesComo Servicio al Cliente y Editor de la Revista en Loose Ends Magazine en Reading, PA, sobresalí en un papel multifacético. Mis responsabilidades abarcaban la supervisión del departamento editorial de una publicación semanal de estilo de vida, la creación e implementación de una estrategia de contenido editorial, el mantenimiento de un calendario editorial y la minuciosa edición y corrección de todo el contenido en busca de precisión, estilo y gramática.Además de mis responsabilidades editoriales, me dedicaba con entusiasmo a brindar un servicio al cliente excepcional a nuestros valiosos suscriptores. Me involucraba activamente con nuestra audiencia a través de diversos canales, como el teléfono, el correo electrónico y las redes sociales. Abordaba con prontitud las consultas, preocupaciones y quejas de los clientes con profesionalismo y eficiencia, asegurando su satisfacción. Además, colaboraba de manera fluida con equipos interfuncionales dentro de la organización para resolver rápidamente cualquier problema relacionado con los clientes.--------As a Customer Service and Magazine Editor at Loose Ends Magazine in Reading, PA, I excelled in a multifaceted role. My responsibilities encompassed overseeing the editorial department of a weekly lifestyle publication, crafting and implementing an editorial content strategy, maintaining an editorial calendar, and meticulously editing and proofreading all content for precision, style, and grammar.In addition to my editorial duties, I was dedicated to delivering exceptional customer service to our valued subscribers. I actively engaged with our readership through various channels such as phone, email, and social media. I promptly addressed customer inquiries, concerns, and complaints with professionalism and efficiency, ensuring their satisfaction.
Ivan Gerardo Garcia Jimenez Education Details
-
Shaw AcademyDistinction -
120 Hour Tesol Certificate Course
Frequently Asked Questions about Ivan Gerardo Garcia Jimenez
What company does Ivan Gerardo Garcia Jimenez work for?
Ivan Gerardo Garcia Jimenez works for Golden Itacatl Tavel Agency
What is Ivan Gerardo Garcia Jimenez's role at the current company?
Ivan Gerardo Garcia Jimenez's current role is Management & Leadership.
What schools did Ivan Gerardo Garcia Jimenez attend?
Ivan Gerardo Garcia Jimenez attended Shaw Academy, International Open Academy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial