Ivan Hadzic Email & Phone Number

Vienna, Austria; Crakow, Poland

As a member of a Test Management team in Poland and Austria, I have responsibilities in:• Planning: Define test strategy, scope, and objectives.• Coordination: Organize and manage test activities and teams.• Execution: Oversee the execution of test cases and test scripts.• Monitoring: Track test progress and quality metrics.• Reporting: Provide regular updates on test status, defects, and results.• Risk Management: Identify and mitigate testing-related risks.• Tool Management: Select and manage test tools and environments.• Continuous Improvement: Implement best practices to improve test processes.

Cracow, Małopolskie, Poland; Novi Sad, Serbia

As a member of a Service Delivery team in Poland and Serbia, my responsibilities were:• Budget controlling and negotiations with the client.• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.• Ensuring service delivery meets client expectations and anticipates future needs.• Regularly update management on the service delivery performance.• Helped grow a new Sixsentix entity in Poland.• Overseeing staff management, including hiring, evaluating performance, providing training, and offering mentorship.• Examining internal and external procedures and developing plans for improving service delivery.• Helped in switching from short term to long term contracts with the client.• Enabled expansion of the team across different client’s areas and new engagements.

Novi Sad, Vojvodina, Serbia

As a Scrum Master, my responsibilities are to help the team perform at their best by ensuring they are trained to follow Scrum practices and principles, removing impediments, and fostering a positive and productive work environment.

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