- Conduct thorough video and display advertisement reviews, ensuring compliance with Google policies- Enforce Google policies to maintain a high standard of Ads Quality- Implement quality control measures to optimize the overall advertising experience- Evaluate Ads performance metrics to drive continuous improvement- Handle the disapproval process for non-compliant advertisements- Provide constructive feedback and facilitate effective communication within the team- Maintain comprehensive documentation for auditing and reporting purposes- Serve in an advisory capacity, leveraging expertise to guide decision-making processes- Demonstrate versatility and adaptability in proactively engaging with diverse workflow processes

- Monitoring & Review: Actively reviewed a high volume of user-generated content, to ensure adherence to community guidelines and platform policies.- Violation Identification: Detected and flagged inappropriate, harmful, or prohibited content, including graphic violence, explicit material, hate speech, child pornography, and suicide-related content.

- Successful team management of 10+ employees team (cross-functional work with UI/UX design/Eng/Marketing/Sales departments)- Full ownership of platform SDLC (new features implementation, curation of sprints) - Deployed product development roadmaps and scalability matrix (A/B tests etc)- Implemented process improvement workflow- Implemented and managed product metrics, KPIs and mitigated product risks- Participated in recurrent business reports (WBR/MBR/QBR)- Performed competitors analysis and market trends- CSAT (users feedback loop, satisfaction surveys)- Team coaching, training, onboarding education

- Supervised 10+ HC customer support team (Help Desk)- Managed Users / Partners onboarding to the platform- Delivered team reporting metrics and KPIs- Created workflow / tech documentation, supported team knowledge hub - Collaborated with engineering team (new features, platform functionality, bugs)- Deployed workflow improvements initiatives- Created and implemented new platform processes and features (OKRs)- Product testing and QA audits

- Above the target daily individual productivity input: JIRA tickets, calls, resolved issues- Tech issues troubleshooting and resolution- Escalated bugs/tech issues to engineering team, addressed internal stakeholders’ requests- Supported new features launch- Educated Users on platform rules, technologies and best practices - Performed CSAT analysis

- Assistance with financial audits- Client relationships management - Client Database, documentation electronic archive work - Monthly financial reports