Ivan Hernandez Email & Phone Number

My primary responsibility is to prepare plans and specifications for the design of fuel storage tanks, including drafting plans in AutoCad Civil 3D. Research code and regulatory requirements needed for compliance and performing engineering calculations. Conduct field visits to gather information, take measurements, take photographs of sites and draft memos documenting the field work and research. As well as preparation of Spill Prevention, Control and Countermeasure (SPCC) Plans for facilities with more than 1,320 gallons of above ground oil storage capacity.

Las Vegas, Nevada, United States

Communicate with prospective and repeat customers via inbound and outbound calls, SMS and email to nurture and prepare customers for an energy product purchase or fulfillment of an existing order. Adapt to constant change in work place that changes the scope and projects being worked on.Receive and respond to inbound requests to learn more about new orders for Tesla products as well as existing projects underway. To assess the customer’s needs, quickly identify a solution and deliver a resolution that exceeds customer expectations. Worked with Tesla Internal and ground teams to facilitate smooth transitions to Tesla with new clients, find additional information for existing/repeating clients.Influence customer purchases of Tesla products by providing expertise, care and reassurance about to Tesla brand, company mission, business model and no-stress educational approach to order obtainment and fulfillment.

Worked with customers in varying states to be approved for short term loans depending on their applications and eligibility Provided consistent communication clientele to troubleshoot any issues occurring during approval processBeta tested new software and communication devices to assist with company growthWorked on several projects to identify issues in code, software system and improve floorwide productivityUtilized strong communication and analytic skills over phones to assist customers whenever any issues occurred

Rochelle Park, New Jersey, United States

Interviewed and trained potential employees, held OSHA classes to teach new and existing employees guidelinesHandle produce deliveries, and stocking new produce as well as in depth knowledge of floorHave floor supervision during busy times to ensure cashiers are being assisted when needed and going over transactions with new employees

Newark, New Jersey, United States

Reviewed applications for incoming students, maintain student records, handled counting of merchandise and lead guided tours of campus, showcasing the various programsAssisted incoming students and current students with career advice, set up counseling sessions, appointments with advisors and helped map out futureTutored and taught students in a variety of fields such as Chemistry, Mathematics, Engineering and Writing

Bachelor Of Science - Bs, Civil Engineering

Education record