Ivan Hillick Email & Phone Number

Londonderry, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Belfast, United Kingdom

• Assistant Manager for a team that varied from 8 to 18 colleagues which provided pre and post drawdown services to internal and external customers, provided assistance on account management and bank reconciliation..
• Developed colleagues skills and work based knowledge in line with amendments and changes to work procedures.
• Managed the efficiency of Operations team.
• Maintained a positive atmosphere on team and ensured colleagues were motivated in their role.
• Completed and delivered monthly, half year and year end reviews.
• Monitored pipeline activity for the team.

• Coordinated and managed a portfolio of loans both pre drawdown and post drawdown. Dealing with all customer and 3rd party queries.
• Prepared loan documents for pre drawdown requirements.
• Managed all existing loans in line with company policies.
• Ensured all customer loan queries were dealt with in a professional manner and within agreed timelines.
• Monitored and controlled credit limits.
• Management of existing loan portfolio alongside management of arrears portfolio.

Dublin

• From 1997 to 2003 I was employed in AIB Finance & Leasing. During my time there i undertook a number of back office Administration roles. The final 3 years of my time was spent working in Accounts Control. In this role.
• Working in Accounts Control Collections Department where I had responsibility for a portfolio of c200 accounts all of which were in arrears and varied from basic one in arrears cases to dealing with more complex cases.
• Identified and implemented appropriate solutions to deal with these cases.
• Identifying and understanding client’s previous history and payment patterns to develop a payment method for the future. Presenting these solutions to Senior Management for discussion
• Review any challenging cases.
• Contacting clients by telephone or mail to ensure payment of arrears.

Apa, Loans

Apa, Regulations

National Diploma, First Line Supervisory Management

National Certificate, Business Studies

Activities and Societies: As a student in the National College of Ireland I was a founding member of the football club. I was also an.