Sellmo is a leading provider of high-quality outsourced call center and fulfillment services. Passionate about driving growth and innovation, we specialize in upselling and cross-selling strategies to convert leads into loyal customers. With over seven years of experience in the industry, we're committed to delivering exceptional results for our clients.What sets us apart? Our proprietary return management system (RMS) has helped businesses save hundreds of thousands of dollars annually by optimizing the return process.You can learn more about us at www.sellmo.bizContact us today to learn how our innovative solutions can benefit your business.

Mystery Shopping Company

Head Of Call Center.

• Evaluation of new business opportunities, negotiations with clients, business partners and contractors, business transactions implementation; • Leading the overall activities and provision of operational review/quality control; Developing and execution of company’s strategies (budgeting/financing, after- sales/repairs and marketing strategy and brands plan outlines); Overall management and monitoring of the working process; control of -the implementation of assignment and care about instrumental equipment;
Communications with customers supervision; Annual P&L allocation and planning; Administration and ongoing facility management;Develop and implement consumers recruitment action plan, new product launches; Pricing and product planning;Manage promotional and animation PPP budget for and ensure sales forecast accuracy;Coordinating the whole process of supply materials;Performs duties consistent with the Company’s goals and policies;Manages key milestones calendar for story development;Manages the development of seasonal category sell-in and sell-thru toolkits for global product marketing stories;Develops and executes marketing programs for Brands direct to consumer (DTC) “capsule” product launches including storytelling, securing assets and collaborating with the DTC team;Responsible to drive partnerships with product creation teams to drive seamless brand product and marketing strategies. Communicates with sales teams to ensure that global product positioning and objectives are well defined and deliver a consistent brand message; Researches.

Administration and ongoing facility management;Pricing and product planning;Manage promotional and animation PPP budget for and ensure sales forecast accuracy;Coordinating the whole process of supply materials;Manages key milestones calendar for story development;Develops and executes marketing programs for Brands direct to consumer (DTC) “capsule” product launches including storytelling, securing assets and collaborating with the DTC team;Participation in the development of BTL;Researches.

Management and monitoring of the working process; control of the implementation of assigned tasks;Training of the physical and mental stability of my subordinate staff;Training tactical abilities of my subordinate staff;Preparation and processing of documents in time;Participate in organization of the overall activity of the formation /once per week/;Administration and ongoing facility management;Multi-task and work within deadlines;Duties, ect.

Preparation of requirements, specifications, test concepts and training documents in English;supporting implementation of SAP projects with cross-system business processes;Customizing and small development activities;Cooperation with our international implementation partners;Cross-departmental analysis support in L2 and L3 support;Annual P&L allocation and planning;Supervision of the sales business processes and continuous improvement together with our internal customers.

To serve and advise our clients on financing options for their plans;Process documents;Customer centricity and drives result.To offer BNP Paribas products and services.