- Project Team Management: Led and coordinated four project teams of 4 members each, fostering collaboration that led to projects completion 15% faster than industry averages.- Process Analysis and Optimization: Streamlined processes across three departments (support, and development), resulting in a 25% increase in efficiency.- Process Creation: Created and implemented new operational processes, improving organization-wide productivity by 30%. Formulated metrics that influenced strategy and prioritized goals, leading to 20% improved alignment with company objectives.- Documentation Management: Managed and updated a knowledge base consisting of 100+ documents, making information easily accessible for 20+ team members and stakeholders.- Design and Engineering Review: Oversaw design and engineering review documentation for 5+ projects, enforcing rigorous quality standards that reduced errors by 18%.- QA Process Automation: Automated QA processes with innovative techniques, boosting efficiency by 40% and improving testing accuracy by 15%.

• Led a team of 3 software engineers in designing and developing backend applications using Python, reducing server response time by 30%.• Developed innovative solutions for the project, resulting in a 20% cost savings for the company annually.• Managed software projects from concept through completion, consistently meeting deadlines and staying within budget, saving the company an average of $50k per project.• Mentored 2 junior developers on best coding practices, debugging techniques, and using efficient algorithms, which resulted in a 15% increase in code efficiency and 25% decrease in bug occurrences.

FinTech, have been developing and making innovative products available to businesses and people since 2009 One-time management of 3-4 project teamsKey Objectives: - Analyze and optimize processes in different departments (support, sales, development and mobile application) - Launch and develop new processes and departments1. Building a CRM system (50% of the time):- Developing a strategy for working with clients (trigger chains of letters, sms, push notifications)- Development of the CRM metrics pyramid- Creating a scheme of business processes according to the BPMN standard- Creation of a single platform that combined all internal systems: Bitrix, Zendesk, Mailchimp, TwilioResults: CRM provides ~10% profit per year.2. Introduction of new business processes (20% of the time):- Analysis of all existing company's processes (task definition , decision-making, analytics)- Creating a business framework for all teams with metrics, rules for working interaction with hypotheses and prioritizing according to company goals- Framework implementation support: adaptation to teams, training Results: - Average support response time <5 minutes - Reduced costs for the sales department by 90% with the same financial results - Improved interaction between areas (based on feedback)3. Mobile app development (30% of the time):Setting tasks, coordinating the development process.Results: In 6 months, the application for the investment platform for iOS was launched.

Credit traffic (microfinance and banks) and lead generation in Russia, Spain, Kazakhstan, Mexico, Poland. Manage 40% of credit traffic in Russia.The key objective is to reduce the delivery time of products to 1-2 months.1. Operational Objectives:- Building a product team and agile development processes from scratch- Maintaining the knowledge base and regulations- Project budget management2. Technical Objectives:- Technical support of all processes in the company, infrastructure support- Automate the flow of daily releases from review to battle testing- Building and improving customer personal data models (Hadoop, Kafka)- Integration of CRM services- Implementation of an error monitoring service3. Projects:- Internal platform for e-mail, push and sms sendouts- Development of internal analytics platform (Data Pipeline), integration with BI (Metabase and Periscope)- Bots in FB and VK, traffic templates4. Team management (~30 people):- Hiring (development, design, testing, analytics)- Adaptation and training- Implementation of processes: meetings, task management, reportsResults:- The IT staff was doubled, and a number of departments were created from scratch Steady annual growth of the company's turnover, in particular the growth of revenue from push notifications was 50%

Offline targeting (China) Key task: Combine data from different sources (WeChat, AliPay) and build a predictive model for offline targeting. I managed the team that wrote the schematics and marked up the data.

BigData, IT consultingKey tasks:- Creating services to collect and aggregate data from multiple sources- IT consulting for construction companies- Support of a tender platform for pharmaceutical companies- Attraction of investmentsResults:- Built a funnel attracting large customers- Assembled a team of 10+ specialists- Built several large DataLakes for customers

Portals and services for digital companiesKey task: Web development project management (one-time management of 5-6 large and small projects)- Interaction with customers (Microsoft, Abbott, Polaris, etc.)- Project team management (~5 people)- Resource planning, setting tasks for the development team, monitoring execution- Control of project timing and quality of the final product- Working with outside contractors on developmentDevelopment and implementation of activities for the CMS Magazine portal

Online laptop storeKey task: development of an online store website for B2B and B2C clients.