Portfolio Architect, Enterprise Architect, And Product Owner
Served as lead information technology architect for GBS Resource and Capacity Management. Manage technical leadership, synthesizing business needs, developing / applying process, and infrastructure planning for a portfolio of IT systems including web applications, mobile applications, analytics, and data-marts requiring extensive data integration. Significant coordination across application teams, as well as, extensive interaction with executives, stakeholders, and organizations across enterprise worldwide. • Directed technical strategy and priorities for 9 custom software applications used to manage capacity for all of IBM Global Business Services, which has shaped a cohesive portfolio reliably meeting all functional, availability, and compliance requirements.• Led program to develop first-ever contractor data-mart and reporting application from its inception, establishing as a trusted data source for technical service contractor information available to all IBM services.• Initiated architecture for mobile app and for responsive application leveraging micro-services that introduced new technical designs and portfolio opportunities.• Created program to evangelize, track, and drive DevOps adoption across portfolio, improving automated build, deployment, and testing capabilities resulting in more reliable delivery processes and diminished downtime. • Rescued 2 high-potential, troubled projects by delivering perspective, calm, and direction during early crises and enabled teams to provide valuable solutions used by tens of thousands of employees for more than a decade.• Guided executive team through complex analysis of disjointed reporting capabilities across service organizations and attained consensus for framework and architecture which will facilitate expanded access to metrics enterprise-wide.