◆ Coordinates with business and vendors in resolving production issues.◆ Perform health checks and provide updates in our daily Operational Readiness Review.◆ Prepares documentation for the deployment of fixes and patches in production.◆ Presents the patch/fix to our change management team for approval.◆ Deploy fixes in our UAT environment and provide support to business during testing.◆ Coordinates with DBA and System Administrator to ensure smooth deployment of fixes in production.◆ Coordinates with our Incident Management Team to ensure proper handling and resolution of incidents.◆ Developed console applications for automating the encryption/decryption of files and sending of emails.

◆ Provides on time solutions to escalated bugs.◆ Communicates with the support team in the UK to replicate the issue in our local environment.◆ Helps with the development testing when there are lots of dev tasks to test.◆ Help our QA with the creation of the test cases for complex/technical user stories.◆ Facilitates sprint review, planning, and retrospective.◆ Fixes bugs raised by the customers and QA and present them to the product owners for review at the end of each sprint.

◆ Designed and developed the frontend user interfaces of websites using Bootstrap, CSS, and Javascript.◆ Tested my own and other developer’s user story using provided test cases to ensure that it meets the functional requirements before passing it to the QA.◆ Developed C# applications in .NET 4.5.1 and ASP.NET MVC 5.◆ Applied the concepts of object-oriented programming in creating new functionalities for the project.◆ Implemented Entity Framework to create CRUD functionalities.◆ Created windows services and console applications that consume WCF services.◆ Creates SQL scripts that communicates with the database to execute operations.◆ Designed database tables according to requirements and taking into consideration the performance.◆ Created stored procedures for generating reports and optimization purposes.◆ Created application that sends email using SMTP.◆ Developed code that uses Amazon S3 for file uploads/downloads.◆ Analyzed and fixed bugs found on the client’s environment. Replicate and fix issues onthe local machine and respond to the client’s questions through email.◆ Deployed websites and services to our QA, IIS, and the client’s staging server. Ensured that theconfiguration files (Web.configs) are adjusted accordingly to each environment. Build sprintpackages and commit them to our existing SVN repository.◆ Provided code review to the team’s codes and designs.◆ Tested other developer’s user story to ensure that it meets the test criteria before passing it to the QA.◆ Facilitates sprint review, planning, and retrospective.