Ivan Jacob Oculi Email & Phone Number

United Arab Emirates

Supervising junior team members.• Support the Supervisor in the smooth running of the section.• Delivering excellent standards of service in a friendly and professional manner to our guests.• Assist with training and development of junior team members.• Proactively welcoming and greeting all guests and visitors to the Restaurant and the Hotel.• To assist in the set up if the restaurant before service, ensuring all required items are stocked and ready.• To seat guests offering them menus, drinks and providing explanations of the menu when required.• To deal efficiently and courteously with all guest queries.• Ensuring the restaurant environment is always maintained and cleaned to a high. .standard both during and after service• Delivering consistent, exceptional service in line with the luxury standards.• Excellent knowledge of restaurant menus to be able to offer guidance and make recommendations

United Arab Emirates

Supervising junior team members.• Support the Supervisor in the smooth running of the section.• Delivering excellent standards of service in a friendly and professional manner to our guests.• Assist with training and development of junior team members.• Proactively welcoming and greeting all guests and visitors to the Restaurant and the Hotel.• To assist in the set up if the restaurant before service, ensuring all required items are stocked and ready.• To seat guests offering them menus, drinks and providing explanations of the menu when required.• To deal efficiently and courteously with all guest queries.• Ensuring the restaurant environment is always maintained and cleaned to a high. .standard both during and after service• Delivering consistent, exceptional service in line with the luxury standards.• Excellent knowledge of restaurant menus to be able to offer guidance and make recommendations

Dubai

Greeting and welcoming guests into the restaurant• Advising customers on the latest trends, menus, promotion and new special products we have on our menus.• Order taking and cashier on the till machine also providing suggestive selling to customers so that I can reach my target by suggesting deserts, appetizers, salads and beverages.• Balancing and cashing up money at the end of the shift and this would involve making a detailed report showing the number of customers and amount of dine in customers, takeaway customers and delivery bills.• Providing customers with complete services and enjoyable experiences• Dispatching delivery orders to drivers and making sure that he delivers the right item the customer ordered for • Carrying out cleanliness in compliance with premise procedures• Attending to customers’ needs all the time and ensuring guests are satisfied

Dubai, United Arab Emirates

Presented menu and provided detailed information when asked for example portions, ingredients or potential food allergies• Prepared tables by setting up linens, silverware and glasses• Offered menu recommendations upon request• Upsold additional products when appropriate• Taking and punching order details to the system• Checked dishes and kitchenware for cleanliness and presentation and reported any problem• Met with restaurant staff to review daily specials, changes on the menu and service specification for reservations for example parties• Provide3d excellent services to guests• Followed all relevant health department regulations

Bachelor Of Business Administration - Bba, Hospitality And Recreation Marketing Operations

Activities and Societies: debate team

High School Diploma, English Language And Literature/Letters