Ivan Jaen Terabusi Email & Phone Number

London, England, United Kingdom

Designed and implemented the strategy for Data & Analytics within the Commercial Team with support from IT to develop reports and apps to communicate results and foster a data driven culture. • Designed the Global Reporting Strategy so internal users rely on PowerBI for their decision-making process. First deliverable was ready within the first 2 weeks of starting in the company.• Implemented regular reporting for Heads of Business globally to communicate results for Reservations, Sales Orders, Vehicle Configurations and Refunds highlighting major achievements and potential risks. Kept the Global Sales Order Bank report running since 2022 with minimal interruptions.• Translated complex business requirements so IT could develop the back-end solution for our internal audience, always focussing on delivering the best product possible within reasonable timelines. Regularly tracked progress and kept both the Business and IT aware of achievements and unlocked blockers by using effective communication techniques.

Londres, Inglaterra, Reino Unido

London, England, United Kingdom

Lead operations team of 7 members that serve 60 internal customers and over 200 external customers while reporting to COO. Optimize company’s digital CRM system to ensure clear and effective communication between sales team and clients; track and analyse data to provide stakeholders with recommendations and insights to improve performance. This was done by creating several PowerBI dashboards and critical KPIs to ensure that the team focuses on these for continuous improvement.Train and mentor staff on new technology and software to ensure seamless transition to new procedures. Assist with account management; nurture client relationships and expand opportunities. Assembled process pipeline and Customer Relationship Management tools for team to utilize on daily basis.Flagged potential risks at ordering stage and implemented plan to reduce errors which resulted in 0 failed deliveries YTD.Tracked key KPIs effectively and lowered SLAs substantially by up to 50% in certain key stages.

London, England Metropolitan Area & Barcelona, Spain

While immigration processes in both Spain and UK took place I decided to improve some aspects of my skills in several key areas: - Earned Tableau titles to polish Data Analytics skills. (You can visit my profile here: https://public.tableau.com/profile/ivan.jaen#!/)- Learned a new language (Catalan). - Learned Agile Methodology Principles.- Basic SQL data queries to use with Tableau for Data Analytics

Panama

Within the Latin Partners - Distributors office:• As a Nike Direct Manager for a region composed of 52 stores across 31 countries, this position is in charge of cross functional alignment between Category Sales Managers, Merchandising Managers, Retail Brand, Marketplace Development and Marketing to bring the Nike vision to retail.• Worked closely with Business Planners, Retail Planners, Business Intelligence and District Store Managers to ensure that critical KPIs and metrics are met for our Nike Stores operators while reporting to Nike, Inc on a weekly and monthly basis, increased productivity by 35% across entire fleet of stores.• Fiscal Year budget negotiations, Category Game Plan processes, forecast accuracy and KPI tracking are a few of the roles of this position that needs to align Nike seasonal plans to territory realities and demand while bringing a premium customer experience across the entire fleet of stores.• Integration with Sales and Merchandising to build and present Quarterly Business Reports (QBR) and Seasonal Integration Meeting tools to be reviewed with Nike WHQ Emerging Market Directors and Managers under our Latin Partners Team guidance.• Developed seasonal and monthly tools to track key KPIs and metrics that ensure that risks and opportunities were timely managed to improve overall efficiency and productivity across the entire fleet.• Integration with Demand Planning to set seasonal targets based on store performance, inventory snapshots and trends across the entire region.• Oversee the Business Planning, Retail Planning, District Managers and Store Operation Manager functions as an Account Manager for each account with a Nike Stores fleet to ensure that the alignment with other functions is seamless and positive while delivering premium experiences at retail.

Panama

Within the Latin Partners - Distributors office:• Developed a consistent premium category experience to deliver growth plans through productive, profitable assortments. Elevated Nike by adopting and scaling category Direct to Consumer assortments to the marketplace.• Led Nike Stores assortment planning and marketwide alignment with Territory Marketplace Merchandising.• Advocated for cross-functional integration including Brand (Services/Environment/RBP) and Planning (Product buy plans & inventory strategies).• Effectively communicated real-time DTC results to cross-functional teams in Territory and Geo level.• Engaged with GMM on process efficiencies and planning tools• Provided all planning data to Nike Stores merchants for seasonal assortment and reviewed to ensure it met business needs. • Tracked business with high level door sales • Worked with cross functional teams to create action plans for doors below budgets, new doors, etc.• Provided meaningful seasonal hindsighting to accounts and NSP merch team.

Panama

Within the Latin Partners - Distributors office:• Developed strategies to maintain or improve the Football Category within a healthy growth while elevating the brand image across various channels and levels.• Provided and executed forecasts down to sku level throughout each season.• Aligned Costumer Right Assortments from Nike to regional channels.• Provided tools to key accounts and sales departments to effectively meet the strategic plan for each fiscal year.• Effectively communicate brand directives to Sales and work with Business Planners to supply the right product to the right client at the right time.• Developed strategic plans with our Marketing Director to build future, sustainable sales with new channels while maintaining an holistic view of the business.

Caracas Area, Venezuela

Within the Latin Partners - Distributors office in Caracas:• Developed the Nike Sportswear Apparel business through effectively building an assortment for each business level and channel.• Designed merchandising strategies with business planners and GMs across territories..• Elaborated accurate forecasts for Nike down to sku level.

Caracas, Vzla / Panama City, Panama / Portland, Oregon

Within the Latin Partners - Distributors office:• Communicate financial results and objectives along with proper decisions to achieve Nike’s standards of profitability and in each style and category.• Designed merchandising plans with Northbay’s PLMs for NSP and NFS stores that meet Nike’s vision in each door.• Elaborated accurate sales and open to buy reports for each season.• Developed the right product assortment within each category to meet Nike’s expectations.

Caracas, Venezuela

Within the Latin Partners - Distributors office in Caracas:• Develop sales strategies that meet Venathletics and Northbay’s forecasts for each fiscal year.• Develop new business opportunities that can be sustained through each season and with each key account.• Monitor IMI execution and product arrival to each assigned account.• Break down product requirement in each category and focus to deliver the right quantities for each door down to style level.

Caracas, Federal District, Venezuela

Within the Latin Partners - Distributors office:• Developed the right strategies to improve the logistics process through several steps in the supply chain between Northbay and Venathletics.• Monitor all PO in transit and communicate to each BU accordingly.• Executed orders through Government related institutions and communicate results to involved departments.• Performed constant inventory analysis to detect possible risks and opportunities.

Operations Management, Business Administration, Management And Operations, Masters Degree

Degree focused in Operations, Lean Management, Supply Chain, Team Management, Coaching, Business Ethics, Innovation and Business Plan.

Specialization In Operations Management, Operations Management And Supervision, Specializations Grade

Education record