As the SVP Delivery at Ink Innovation, I specialize in Delivery Management, Business Development, Delivery Operations, Software Project Management, and Customer Relationship Management (CRM). With a proven track record in optimizing operations and ensuring high-quality service delivery, I bring a wealth of experience to my role.In my previous position as Chief Operating Officer at Ink Innovation, I played a pivotal role in overseeing operations and quality management, while also spearheading initiatives to enhance customer and partner experiences. I am adept at building robust departments and driving transformational change programs to elevate service levels and operational performance.My journey in the aerospace industry began at Sky Partner R.S Ltd., where I honed my skills in flight control and centralized load control for 16 airlines. Prior to joining Ink, I accumulated extensive experience in aircraft performance, leading Centralized Load Control, Flight Dispatch, and Flight Support. My passion for aerospace science is reflected in my educational background, including PhD studies in Aeronautics, Aviation, Aerospace Science, and Technology from the University of Belgrade, along with five published research papers. I actively contribute as a scientific journal reviewer for numerous magazines.I am driven by a commitment to excellence and a keen interest in advancing the aerospace field. If you're looking for a leader with a strong operational acumen, a strategic mindset, and a passion for delivering exceptional results, let's connect.