Monitoring, organizing and managing business processes related to domestic payment transactions, foreign currency payment transactions, cash management and customer information management.

• Monitoring, supervising, and improvement of overall processes related to:- Domestic payment transactions (E-banking, M-banking, Payment institutions and Bank's transactions)o Exchange of electronic messages with NBS-RTGS and clearingo Monitoring and control of the work process related to payment orderso Testing all processes related to new payments solutions IPS- Instant Payments System.- Responsible for organising, recording, processing and administrating the… Show more • Monitoring, supervising, and improvement of overall processes related to:- Domestic payment transactions (E-banking, M-banking, Payment institutions and Bank's transactions)o Exchange of electronic messages with NBS-RTGS and clearingo Monitoring and control of the work process related to payment orderso Testing all processes related to new payments solutions IPS- Instant Payments System.- Responsible for organising, recording, processing and administrating the payments of domestic pensions.- Responsible for processing and administrating utility and other services payments provided by the Bank based on the clients’ standing orders.- Processing of incoming payments:o Posting of incoming orders received on bank accounto Posting of files with salaries-electronic and manual- Domestic checks clearing- Enforced collection- Closing of clents accounts which are erased from registry-APR• Monitors, coordinates and controls the employees which report directly to Head: Transactions Officers• Responsible for implementation of rules and procedures that concern payments, and that ensures that Payments Section principles are in compliance with Local Regulatory Framework• Active part and initiator of other new projects for improving business activities • Initiation and management of new projects in accordance with the law changes in the area of Domestic Payments.• Coordination with relevant units of the bank in terms of providing good service in Domestic Payments System – Branches, IT, Organisation, and other Show less

• Monitoring, supervising, and improvement of overall processes related to:scanning of documents required for opening an account large (corporate clients)opening of accounts for a large corporate clientsscanning of documents required for opening accounts of legal entities and entrepreneursscanning of documents required for opening accounts of physical personscorrectness of entered data, legal persons and individuals, when opening a current accountand preservation… Show more • Monitoring, supervising, and improvement of overall processes related to:scanning of documents required for opening an account large (corporate clients)opening of accounts for a large corporate clientsscanning of documents required for opening accounts of legal entities and entrepreneursscanning of documents required for opening accounts of physical personscorrectness of entered data, legal persons and individuals, when opening a current accountand preservation physical files of large corporative clients.download data and APR and alignment with Core System required to open accounts of legal entities and entrepreneurs Show less

• Monitoring, supervising, and improvement of overall processes related to:1. Enforced collection: o Register of bills and authorizations o Send and receive blocked/unblocked mesages to NBS o Blockages of clients on the basis of forced collection o Collection of charges for payment orders of enforced collection 2. Domestic payment: o Exchange of electronic messages with NBS-RTGS and clearing o Monitoring and control of the work process… Show more • Monitoring, supervising, and improvement of overall processes related to:1. Enforced collection: o Register of bills and authorizations o Send and receive blocked/unblocked mesages to NBS o Blockages of clients on the basis of forced collection o Collection of charges for payment orders of enforced collection 2. Domestic payment: o Exchange of electronic messages with NBS-RTGS and clearing o Monitoring and control of the work process related to payment orders3. Update of clients’ accounts data and information to NBS4. Domestic checks clearing: o Exchange of electronic messages with UBS and pay to cusstomers upon completed clearing o Centralized process of entering check-scanning process5. External reporting to regulatory authorities on daily, monthly and quarter basis6. Reclamations: o Processing and administration of pension and standing orders o Resolve of reclamations o Collection and delivery of data requirements for Legal Services Department7. Processing of incoming payments: o Posting of incoming orders received on bank account o Posting of files with salaries8.Direct Debit o Team leader at the Direct &Debit project9.Tax Authority o Team leader at the Tax Authority project - payment orders ’control.• Active part and initiator of other new projects for improving business activities • Initiation and management of new projects in accordance with the law changes in the area of Domestic Payments • Coordination with relevant units of the bank in terms of providing good service in Domestic Payments System – Branches, IT, Organisation, and other• Coordinator for Operational Risk at the Department’s level – in charge for reporting all defined operational risks following the prescribed procedures• Team member for new core banking system implementation (FlexCube) in charge for Domestic Payments System Show less