Ivan Chan Email & Phone Number

Fairfax, Va, Us

Rosemont, Il, Us

Chicago, Il, Us

• Developed and cultivated 3 product initiatives with 5 scrum teams consisting of 40 team members by training them in scrum and agile principles, including high value delivery and self organization• Mentored teams through scrum events experimentation and innovation, resulting in accelerated refinements, more accurate estimations, and collaborative retrospectives• Fostered an environment of transparency and ongoing feedback through biweekly sprint metrics and daily scrums, empowering the team to identify and resolve impediments, as well as continuously improve in adaptability and team morale

Riverwoods, Il, Us

• Launched “Flux” Kafka streaming platform on AWS OpenShift for 90+ internal customers, directly impacting 5 major initiatives reaching 100% of customers in card and bank, with platform handling 1.5M calls per day with 99th percentile latency of ~60ms. • Enabled 2 product teams through the facilitation of scrum ceremonies, removal of impediments, and advocating agile values.• Completed over 40 internal process improvements to Flux team, achieving 15% less time spent on support, 20% more free time for development, 20% increased attainability per program increment (6 week work cycles), and 40% increase in completion of the process, renovations, and advancements from feedback cycles over 12 months.

West Lafayette, In, Us

• Crafted foundational framework to encourage unification and brotherhood by directing a board of 6 brothers to organize 50+ brotherhood events, managing risk, budget, and blockers for each event.• Launched and coordinated Elimination of Prejudice campaign of 15+ on-campus events to raise awareness about the effect of prejudice on student lives, reaching 2K+ students and faculty, with 500+ active participants.

Riverwoods, Il, Us

• Synthesized feedback from 10 stakeholder meetings into actionable product design recommendations, selected for implementation in the Flux platform• Established the use of an online whiteboard, Miro, which pioneered a tool and cultural change in the department by enabling 11 teams to stay connected from all over the world and altered how teams perform scrum events each day