Ivan Kerr Email & Phone Number

Travel Centre GM**Description pending**

Retail General Manager in training

Route planning and executing a safe and punctual delivery of the customer to either his/her place of residence within Simcoe County, Toronto Pearson International Airport, or Billy Bishop Toronto City AirportEnsuring repeat customer business through friendly conversation and strong customer serviceAlleviating customer issues and problem solvingQuickly coming up with alternate routes/plans as flight times, road conditions, and customer readiness can change suddenlyCollecting and organizing customer payments, and accurately balancing daily route programs

Responsible for managing a staff of 10-12 employees; (Jan 2013 – October 2013, was a multi-location manager with 2 stores under my supervision), communicating company specific goals and ideals to employees involved in daily store operation, managed store functions including but not exclusive to, customer relations, product ordering and unloading, weekly inventory, cash handling, loss investigation, and meeting store specific budget requirements and goals

Responsible for maintaining high customer satisfaction in many operational aspects of store function; including opening and closing the store, inventory management and weekly counts, assessing and addressing customer needs, supervising shifts to ensure company core values are actively understood and adhered to.

Incomplete, English Language And Literature, General

Activities and Societies: Calumet Residence Life Staff (residence Don) On The Edge Bar and Pub (Bar manager) Calumet Intermurals

Education record