Ivan Khoo Sm

Ivan Khoo Sm Email and Phone Number

Guest Experience and Systems Manager @ Table and Apron
Subang Jaya, MY
Ivan Khoo Sm's Location
Subang Jaya, Selangor, Malaysia, Malaysia
About Ivan Khoo Sm

Hospitality graduate willing to learn and pick up new skills with the passion of exploring other industries as well for self development and improvement.

Ivan Khoo Sm's Current Company Details
Table and Apron

Table And Apron

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Guest Experience and Systems Manager
Subang Jaya, MY
Website:
tableandapron.my
Employees:
14
Ivan Khoo Sm Work Experience Details
  • Table And Apron
    Guest Experience And Systems Manager
    Table And Apron
    Subang Jaya, My
  • Table And Apron
    Customer Service Cum Reservations Specialist
    Table And Apron Jun 2023 - Present
    Selangor, Malaysia
  • Houst
    Tier 2 - Client Success Executive (South London)
    Houst Aug 2021 - May 2023
    Troubleshoot client (homeowner) challenges and concerns while providing relevant information. Also tasked in building relationships with clients and becoming their advocate for their needs within the company.
  • Houst
    Tier 2 - Case Manager/Host Support (Australia + New Zealand)
    Houst Apr 2021 - Aug 2021
  • Houst
    Tier 1 - Support Agent (Customer Support) + Weekend Case Manager
    Houst Feb 2021 - Apr 2021
  • Houst
    Tier 1 - Support Agent (Customer Support)
    Houst Nov 2020 - Feb 2021
    Manage communications between homeowners, guests and booking platforms to ensure successful guest reservations are accomplished.
  • Houst
    Support Agent (Intergrations)
    Houst Apr 2020 - Nov 2020
  • Hostmaker
    Night Owl
    Hostmaker Feb 2020 - Apr 2020
  • Tupperware Brands Malaysia
    Project Coordinator
    Tupperware Brands Malaysia Nov 2018 - Dec 2019
    Selangor, Malaysia
    Creating daily error reports based on issues found/detected from software and providing support service in training and familiarization of software.Highlight: Co-conduct software walkthrough with Tupperware Japan
  • Malaysia Convention & Exhibition Bureau (Myceb)
    Corporate & Incentive Intern
    Malaysia Convention & Exhibition Bureau (Myceb) Dec 2017 - Feb 2018
    Kuala Lumpur, Malaysia
    Assist in coordinating support services for international incentive groups while coordinating recce/site inspection for various meeting venues.Highlight: UFI Asia-Pacific Conference 2018 – Support service team
  • Empire Hotel Subang
    Purchasing Department Intern
    Empire Hotel Subang Jan 2017 - Mar 2017
    Selangor, Malaysia
    ● Coordinate procurement activities for both perishables (food, beverages) and non-perishables (linen, hotel equipment, decorative items)● Attend in receiving goods● Alias with various suppliers to create tender list
  • Hard Rock Hotel Penang
    Operational Trainee
    Hard Rock Hotel Penang Aug 2015 - Dec 2015
    Penang, Malaysia
    ● Food & Beverage Production Team (Pastry & Cold Kitchen)● Food & Beverage Service (Starz Diner)● Housekeeping● Front Office (Rock Royalty Level)

Ivan Khoo Sm Education Details

Frequently Asked Questions about Ivan Khoo Sm

What company does Ivan Khoo Sm work for?

Ivan Khoo Sm works for Table And Apron

What is Ivan Khoo Sm's role at the current company?

Ivan Khoo Sm's current role is Guest Experience and Systems Manager.

What schools did Ivan Khoo Sm attend?

Ivan Khoo Sm attended Sunway University, Kolej Universiti Sunway, Smk Seafield.

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