• Team Leadership: Managed a team of 7 direct reports across logistics, warehousing, customs operations and serialization, fostering collaboration and high performance.• Operations Management:- Oversaw warehouse, logistics, and customs functions, ensuring alignment with financial and operational targets;- Implemented and monitored KPIs to track operational efficiency, improving cost-effectiveness and quality across the supply chain;- Ensured full compliance with GxP standards and national regulations, resulting in zero compliance issues during audits;- Negotiated and maintained vendor contracts (warehousing, transportation, customs, analytics), achieving an optimal balance of cost and quality.• Serialization & Track-and-Trace (T&T) Management:- Managed end-to-end serialization for 90+ SKUs across 13+ international sites and domestic CMO+DD operations, ensuring 100% compliance with track-and-trace requirements;- Spearheaded L4 integration and process redesign, reducing errors in product tracking by 25% and improving data accuracy;- Built strong relationships with regulatory authorities and key internal/external stakeholders to ensure seamless T&T compliance and data management.• Project management: Led a ground-breaking serialization data analytics project, from design to full rollout, resulting in enhanced data-driven decision-making across the organization:- Developed and launched 15+ Power BI dashboards for various teams (from Management to Field Force), providing real-time insights for operational and sales strategy adjustments;- Introduced a new KPI-driven bonus scheme for the sales force, directly tied to off-take data from the MDLP system;- Shifted demand and S&OP processes from traditional "to-market" planning to a data-driven "off-take" approach, improving forecast accuracy and supply chain responsiveness;- Continuously driving future data evolution, focusing on enhancing business intelligence capabilities and operational agility.

- 360° management of T&T processes for medicines and FS, transforming data into value : *Foreign: 13+ sites/ domestic: CMO+DD; *L4 integration and redesign;- 3 direct reports.Achievements:* Accelerating of t&t operations in 3 times (by increasing of automation and new processes implementation)

Projects:• WH integration project (Project manager): management of integration processes for two WHs ( incl. team, budget, strategy);• Localization project (Process Owner) : supply management and execution the delivering of in-bulk, reagents, standards etc;• Track & trace project implementation in Russia (Subject Matter Expert);• Writing technical tasks for 1C updating: UAT, debugging, implementation;Operations:• Organization/control/execution processes for cold chain products (physical/documental/ERP): inbound, storage, picking, outbound, return, destruction;• Vendor management (initiation, approval (incl. due diligence), creation, control, revision );• Customs clearance and local transportation management, implementation of KPIs;• Preparing documents for the pharmaceutical license and safety & health certificate renewal • Deviation/claims management.Achievements:*Documents workflow optimization by implementation of new account document-IDN*Successful organization of the delivery process of the bulk drug substance for PPQ ( Localization project)

- Implementation and testing of 1C ERP;- Review and updating of SOP's and work instructions;- Preparing documents for Federal Service for Surveillance in Healthcare and Russian Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing; - Participation in internal audits, inventory of goods.Achievement: *Successful implementation of 1C ERP system in short timeframe

• Preparing of technical tasks for ERP development and implementation, testing;• Writing and reviewing of SOP's, work instructions, logs etc.;• Preparing documents for obtaining a pharmaceutical license;• Participation in internal/external audits, inventory of goods;• Temperature and humidity control, filling the control logs;• Creating customer orders;• Preparing of shipping documents;• Coordination of working with Customs broker and Certification laboratory;• Updating of electronic and paper archives of documents.Achievements: *Successful implementation of 1C ERP system *Successful creating and implementation of local Quality management system*Obtaining a pharmaceutical license

- Updating of QMS documentation;- Obtaining and renewal of pharmaceutical license;- Organization and control of WH processes including: inbound, storage, picking, outbound;- Praparing of inbound/outbound documents;- Execution of operations in MS Navison;- Pest control;- Temperature and humidity control;- Work with claims;- Work with returned and rejected goods, destruction;- Stock verification MS Navision vs ERP of 3PL;- Preparing of KPI reports;- Participation in internal/external audits, inventory of goods;- Optimisation of documents workflow;- Participation in implementation of Oracle.Achievements:*Obtaining a pharmaceutical license *Development and implementation of workflows for the new WH

- Selection of samples and organization of delivering to the laboratories- External/in-house reagents/standards supply planning- Registration of information about the DoC and CoC in ERP - Filling in the registration logs- Updating of SOP's

- Promotion of OTC & RX products and development of business relationships with pharmacy chains- Ensuring implementation of marketing & sales plans- Conducting of presentations & individual visits- Timely planning and provision of feedback and sales reports to the line manager in accordance with the request to ensure optimal coverage of the territory

- Providing customers with consultations and information about pharmacy and loyalty programs- Reviewing and executing physician's prescriptions checking their appropriateness and legality- Maintaining full control over delivering, stocking and labeling medicine and other products and monitor their condition to prevent expiring or deterioration- Filling the control logs