Responsibilities:Team Building:Recruit and develop a skilled IT team to support organizational technology needs.Foster a collaborative work environment that promotes teamwork and growth.IT Service Catalog:Develop and maintain an IT service catalog aligning with business requirements.Define service offerings and establish service level agreements.Software Development Oversight:Manage the software development lifecycle, ensuring quality and adherence to timelines.Collaborate with stakeholders to gather requirements and deliver reliable solutions.Through these responsibilities, I drive technology initiatives, deliver IT services, and enable business success.

Digital Strategy:Develop and execute a comprehensive digital strategy aligned with business objectives.Identify emerging trends and technologies for innovation and competitive advantage.Collaborate with stakeholders to prioritize and roadmap digital initiatives.IT Business Partnership:Advise business leaders on digital opportunities to improve operations and drive growth.Foster strong relationships between IT and other departments for alignment.Translate business needs into IT requirements and innovative solutions.Project Management:Oversee a portfolio of IT projects, ensuring on-time, within-budget delivery.Implement project management best practices and mitigate risks.Support project managers to achieve desired outcomes.Team Leadership:Recruit, develop, and lead a high-performing digital transformation team.Set clear goals and provide coaching and mentorship.Cultivate a customer-centric culture and deliver value-added solutions.Change Management:Drive change management efforts for smooth digital transitions.Communicate benefits and engage stakeholders across the organization.Develop and execute change strategies, including training programs.

IT strategyIT team management (50+ employees)IT infrastructrureSoftware development (5 teams: C#, Python, Java)Projects done: CRM, ERP, ESB, MDM, ECMRPA, Chatbots, BIM, BI digital projects

IT service deliveryProject managementTeam managementSAP Project manager:Petmol plant SAP implementationDanone Ural Order-to-Cash SAP implementationDanone Ukraine Order-to-Cash SAP team leaderSAP project preparation for Danone Belarus and Nutricia Poland

Collect and adopt all functions requirements into technical solutionsPlanning of all technology activities on venue:Telecom services (Internet, WAN, Telephony)Results services (Timing and scoring, results distribution)Audio/Video service (CATV, Audio, Broadcasting interconnection)Server and network equipment Budget planningTeam management ( 80 paid technology staff + 40 volunteers) Head of technology teams : Implementation, Service desk, Contractors, Volunteers

IT Infrastructure planning and implementationPlanned and started up IT infra (LAN, WAN connections, servers)IT services preparation for Hewlett-Packard PCs and Sony TV manufacturingSuppliers management: tenders, contracts, agreementsInfrastructure management (Network, Servers, Telecom, Software)Operational activities (IT purchasing, external services)IT service deliveryIT policies and rules design and implementation

IT infrastructure managementNew projects planning and implementationProvides availability and reliability of the test lab

Problem monitoring, analysis and processing in North-west regionCBOSS and FORIS billing systems monitoring, management and improvement.Registring, processing and troubleshooting IT-related problems in North-West region.Billing procedures managementUser support