Successfully overseeing business customer service operations across diverse markets, including Poland, Ukraine, and the Baltic markets.Playing a pivotal role in the successful launch of mono and multibrand storesNavigating challenges, including the ongoing situation in Ukraine, to ensure store operations and growth.Effectively negotiating and managing various contracts, including franchise agreements, ensuring favorable terms and business sustainability.Overseeing end-to-end logistics for non-European countries, meticulously managing complex export documentation requirements.Ensuring seamless supply chain operations and timely delivery of products.Excelling in coordinating Showroom and CRM, enhancing the agency's visibility and client engagement.Facilitating seamless collaboration between brands and customers, fostering mutual growth opportunities.

Pioneering new store openings, overseeing logistics, and adhering to corporate standards. Recruiting and training teams, emphasizing exceptional customer service. Conducting international expos, onboarding new brands for product diversification. Executing sales and visual merchandising training programs for enhanced customer experience. Successfully negotiating contracts, developing delivery schedules, and exceeding sales targets. Monitoring budgets for financial control, ensuring efficient store operations. Implementing impactful store promotions, maximizing profits, and elevating brand visibility. Achieving outstanding sales and customer satisfaction through strategic planning and team leadership.

Providing comprehensive agency support for Russian-speaking markets and the USA. Serving as a dedicated helpdesk resource, ensuring customer satisfaction, and supporting the sales team. Strengthening communication channels with agencies, enhancing overall cooperation.

Supporting international delegations, ensuring seamless communication and coordination for efficient market entry. Playing a crucial role in the successful opening of stores abroad, contributing to overall operational efficiency and market penetration. Providing invaluable support in organizing VIP events, elevating brand reputation and enhancing the overall customer experience. Acting as a mentor and guide for employees, fostering their professional growth and development within the department.

Arrange merchandise on shelves according to popularity and other criteria.Approaching customers and offering them advice on products to persuade them to buyOperate cash registers and close daily revenues

Arrange merchandise on shelves according to popularity and other criteria.Approaching customers and offering them advice on products to persuade them to buyOperate cash registers and close daily revenues