Ivan Marti Email & Phone Number

Chicago, Il, Us

(Remote) Orlando, Florida, United States

Work closely with our senior sales force to coordinate and submit timely, professional, and influential sales documents necessary throughout the contracting process. This process includes creating, designing, organizing and submitting all components of large bids and requests for proposal that impact United Rentals’ largest customers and prospects.Coordinate with account managers and regional sales leadership to develop sales-focused proposal materials related to each customer as required. Includes – RFP/RFQs, executive summaries, proposal documents, formal bids, roll-out documents, customer mapping analysesContribute to the departments proposal response database where the most common proposal questions have well-developed, relevant answers are kept and referencedPresent at internal sales and operations meetings as requiredServe as a design expert, able to advise stakeholders on relevant content, layout and professional appearance in accordance with brand standardsOrganize and lead teams of stakeholders to bid/RFP completion. Groups often include sales leaders, district/branch managers, specialty business unites, legal, risk management and pricingIdentify and train new account managers on the capabilities and skills of the departmentEnsure that all deal desk materials are completed with correct company information at all times (safety stats, publicly traded company financials, number of locations, etc.)Report work activities with the company’s Salesforce.com platform

Orlando, Florida

Coordinated and directed the overall delivery of quality service to maximize branch productivity.Supported Branch Manager in implementing actions to achieve financial objectivesAssisted the Branch Manager in ensuring compliance with all company policiesManaged controllable assets to ensure optimal operations.Coached all branch operations staff to ensure good performance, productivity as well as smooth operations. Coordinated logistics for delivery and pickup to ensure we are meeting customer’s expectations.Established and maintained relationships with vendors as well as customers to gain better business deals.Conducted weekly inventory counts to keep good record of parts and equipment. Ensured that branch operations were running properly and communicate to upper management accordingly.

Charlotte, North Carolina

Identified and qualified equipment requests to ensure it will suite the customer's requirements.Negotiated rates on equipment rentals in accordance with pricing policies and procedures.Coordinated and communicated with all inside and outside branch staff to ensure customer satisfaction. Assisted in the logistics for delivery and pickup to ensure we were meeting customer's expectations.Established and maintained relationships with vendors as well as customers to gain better business deals.

Charlotte Y Alrededores, Carolina Del Norte, Estados Unidos

Execute the AT&T Retail Experience.Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity. Use all tools and resources available to stay knowledgeable on all products, policies, and services. Use tools to demonstrate AT&T products to clients in accordance with the Retail Experience. Also, use these to meet your assigned performance goals.Extraordinary Customer Experience with every customer, every-time.Execute sales, service and customer experience initiatives in store.Maintain entire store clean, organized, and stocked always. Adhere to the merchandising standards.Instill a sense of pride and ownership in store appearance. Follow Policy and Procedure when handling all inventory and cash.Meet operational compliance of back office processes, procedures, policies and trainings.Inspect existing and new retail programs, tools and training. Report fraudulent activity to Asset Protection.

Audit, analyze and monitor online IBO marketing activity.Conduct Internet research functions. Create and maintain accurate record of activity.Conduct proper investigation to create and distribute relative findings based on results.Demonstrate strong decision making skills in order to resolve issues and implement solutions. Customer contact to confirm and/or determine status of allegations. Organize and prioritize projects as they are presented for review from outside parties.

Organize and prioritize projects as they are presented for review from outside parties. Investigate organizations for fraudulent activity, including infractions or violations or Policies and Procedures. Enforce ACN’s standpoint on materials created outside of the company standards.Demonstrate strong decision making skills in order to resolve issues and present solutions. Ensure that all applicable documentation in reference to the investigation is complete and exact. Provide summary of outcome to management

Provide accurate information to Independent Business Owners in a chat forum where accuracy, multi-tasking abilities are pivotal to the success of the role. Navigating through multiple window based applications to address any customer related concerns. Provide analysis to identify and resolve IBO concerns regarding compensation, policy and procedure or growth strategies to support their business.

Provide accurate information to Independent Business Owners, which included fielding questions regarding compensations, ACN Policies & Procedures, and company products. Performed light duty task in assisting in other areas as needed within various departments. Navigating through multiple windows based applications to address any customer related concerns.

Provided information to customers regarding billing, account maintenance and recommended additional products and services based on needs identified within the contact.Processed payments, provided high level troubleshooting to assist with the customer’s self-service tools. Navigating through multiple windows based applications to address any customer related concerns. Project role to help the on boarding experience for new customer's accounts.

República Dominicana

Responsible for employee performance management in a retail sales environment. Developed employee performance to exceed sales targets, performance metrics and ensuring positive customer experiences.Served as a liaison to various departments to ensure staffing requirements were met based on forecast or industry trends.

Identified cross-selling opportunities based on feedback obtained during customer interactions. Recommended additional services to increase customer retention. Provided technical support for new customer accounts and established customers. Troubleshooting incorporated wireless devices, modems and landline support. Consistently exceeded performance management targets. The key performance indicators included schedule adherence, call handling and customer care metrics.

Master'S Degree, Advertising

Acquire and demonstrate a strategic mentality to apply it to the selection of digital media, knowing how to design the strategy, selecting.

Bachelor'S Degree, Advertising

While studying, I learned how to: Creatively apply the different languages ​and expressive forms of advertising communication. Identify.