Program Manager
Current- Project Management - Reading prints, RFQ's, Quotes, Data entry, Sales force/CRM friendly, RMA's, oversee accounts, managing Po's/ blanket Po's, Kick of projects for production, knowledge in direct and indirect company's components.- Direct contact for my assigned territory clients, from start to finish - provided peace of mind.- Managed customer relations assuring satisfaction of product quality and cost effectiveness, and overall customer service. communication with outside/Inside sale's teams, meet monthly goals as a team.- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.- Coordinated and assisted in various planning stages of new projects.- Answering customer inquiries, provide answers to issues and provide new information on new products and services, inbound calls to designated individuals or departments.- Assisting to customers transactions in a timely manner, to provide peace of mind.
