Ivan Matić Email & Phone Number

Glen Allen, Virginia, United States

Richmond, Virginia, United States

• Contribute to the growth of an accurate and complete database of commercial real estate inventory• Conduct 80+ daily outbound and inbound phone calls with brokers, developers, investors and other real estate professionals to obtain real-time property and transaction data• Investigate new space listings, recent sale and lease transactions, while building ownership and construction information in a market• Monitor client usage and engage clients to use CoStar products in new and effective ways• Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries• Conduct product trainings for clients on new and existing product features to expand user adoption• Build and maintain mutually beneficial relationships with clients• Partner with our clients to help them position their properties on all of CoStar websites• Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market• Provide exceptional service to all clients with a heavy emphasis on personal attention

Richmond, Virginia, United States

• Ranking in the Top 3% of production since November 2020 in a tier one market; Promoting sales and services to new and existing customers. • Investigate and profile commercial tenants occupying commercial spaces in a geographical market as well as document tenant movement.• Conduct 3+ hours of phone interviews each day with the tenants, owners and real estate professionals occupying or managing commercial spaces.• Probe for potential new customers during interviews driving sales leads.• Assist in the recruiting process facilitating interviews with potential new hires as well as serve as an orientation lead for my team.• Effectively educated tenants, property owners, and real estate professionals on the CoStar product

Richmond, Virginia Area

Interaction with 200+ customers a day, building a strong soft skillset Analyzed 20+ different logs and spreadsheets per day including Work Scheduling, Room reservations and bag storage.Solved problems related to customer satisfaction, delivery challenges, and risk aversion