• Strategy Deployment• Governance / Management System• Business Improvement / Operational Excellence• Productivity Portfolio Management (U$ 20M in benefits)

• Integration between Natura and Avon (U$ 300M opportunities with integration)• Portfolio Management / Change Management• Operational Excellence• Transformation Office / Special Projects

• Leader of optimization projects in Finance & Sales, focusing on Contact Center, Collection & Revenue Assurance:- Leadership of Service Recovery Project in Contact Center;- Mentoring of projects.

• Implementation of the collection strategy, through the following initiatives:- Set up of the system interactions between Avon and collection offices;- Dunning Curves Strategy & Continuos improvements flow implementation;- Set of collection management reports

• Responsible for modifying the Local Annual Cost Book of every Beauty, Fashion & Home products (portfolio of over 7,000 SKU´s) and innovation costs (average volume of 850 profiles/yearly);• Direct & Strong interface with the Sourcing, Manufacturing and Logistics areas to costing process and fully understand of COGS variances for seeking the best cost possible for the Marketing department;• Analyzing and obtaining the Standard Cost vs Actual Cost variation, in every product costing sphere.• Cost studies for strategic manufacturing projects (product internalization).• Financial business partner of the productivity team helping identify and capture savings when simplifying and harmonizing products;• Coordinating all supply chain activities during monthly closing: Budget analyzing, OPEX, Forecasting, Building a new R&O (Risks and Opportunities), to provide an accurate and updated forecast and allow for better control.

Internal Controls Area:• Coordination of annual certification (self-assessment, quarterly reviews, support to audits teams)• Review, Adjustments and Training of Internal Control SOX Matrix• Supporting for Internal and External Audits• Follow up of Action Plans to Audit Points.• Preparing the COSO annual Report• Follow-up of action plans related to SOX and audit findings• Conducted the adherence of Local Operation to Policies, Procedures and Local Requirements• Promoting Local Alignment of Audit Firms Involved in Internal and External Audits• Developed e-learning for Expense Reimbursement Policy• Enterprise Risk ManagementFinance PMO Area:• Strategic Finance Agenda• Program Management• Project Management• Process Redesign• Mapping and Standardizing of Processes• Regulatory Requirements Monitoring

Program Management, Project Management, Process Redesign, Risk Management, regulatory requirements monitoring & impact assessment

• Regional Business Process Manager for Fleet Management and After Market Services in Latin America• SAP Support and Customization for Fleet and AMS workstream in Mexico, Puerto Rico, Venezuela, Argentina, Chile and Brazil - Responsible for the Change Management as a preparation of Global Process implementation

• ERP/CRM Microsiga (TOTVS) - Support, Maintenance and Customization• Project Management• Cost Reduction• Outsourcing Management