Ivan Meredith Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

- Successfully converted and maintained a robust base of regular customers within a 9-month period through dedicated relationship-building efforts, contributing to increased customer loyalty and overall business growth.- Demonstrated effective upselling skills by recommending and successfully promoting additional goods such as premium coffee and merchandise, contributing to increased sales and overall revenue.- Proficient in making personalized recommendations based on individual client needs, enhancing the customer experience and contributing to a positive and welcoming atmosphere at the coffee shop.- Managed high-volume production (100+ beverages per hour) with a focus on quality, showcasing attention to detail. - Ensured brand consistency, adhering to guidelines and delivering exceptional customer experiences.- Collaborated across 10 locations, contributing to strong team cohesion and communication.- Proficiently managed inventory, utilising data-driven inventory management practices and spreadsheet creation for accuracy and efficiency.

Elephant & Castle, England, United Kingdom

- Acquired technical proficiency in espresso preparation and various brewing methods. - Demonstrated leadership as a shift supervisor, effectively delegating responsibilities and overseeing team performance.- Consistently received positive customer feedback, illustrating the ability to provide exceptional service.- Played a pivotal role in onboarding and training new team members, emphasising effective communication and mentoring skills.

Hereford, England, United Kingdom

- Exceeded sales targets consistently in a dynamic and fast-paced environment, demonstrating adaptability and a results-driven approach.- Balanced primary responsibilities with proactive customer engagement, fostering a positive and hospitable atmosphere that contributed to increased customer satisfaction and loyalty.- Received individual commendation for delivering exceptional customer service, showcasing strong interpersonal skills and the ability to connect with diverse clientele.- Undertook comprehensive training across various areas, enhancing versatility and enabling effective collaboration with the team, ensuring seamless operations during peak business periods.

Fukuoka, Japan

- Instructed Japanese university students in English, demonstrating effective educational content delivery.- Facilitated small group projects and provided personalised guidance, showcasing collaborative teamwork and individualised support.- Adapted teaching methodologies to address student needs, highlighting adaptability and problem-solving skills.

Hereford, England, United Kingdom

- Assisted customers with technical issues, troubleshooting common problems, and facilitating repairs or exchanges.

Bachelor Of Arts - Ba, Japanese, 2:1

A Levels, Statistics, Spanish, Philosophy & Ethics, A, B, B