Effectively manage and develop intermodal transport processes, ensuring satisfaction of clients and compliance with company strategy, quality policy, and legal requirements.Key Responsibilities:Identify and implement business expansion opportunities.Build and maintain relationships with partners to maximize intermodal transport potential.Develop and implement short-term strategies impacting business goals.Prepare and manage annual plans, budgets, and investment proposals.Lead the team, including Intermodal Sales, Intermodal Terminals, and Rail Transport.Monitor KPIs and report on business results.Approve contracts and ensure compliance with legal and internal standards.Propose process improvements and automation for efficiency.Plan and manage human resources according to business needs.

In line with the strategy oriented to the development of new logistics services, my team is focused on identifying potential outside the industries we are currently working with, as well as monitoring and implementing global trends in logistics. In the role of project director, led a project team of internal and external experts from the domains of logistics, technology and construction that developed a conceptual solution in the supply chain segment for a global leading client from the mining industry. Аs a project sponsor, led the multifunctional team that activated the new intermodal terminal in the city of Kruševac in order to form a network of Nelt intermodal terminals on the territory of the SEE.

Focused on leading and directing operations of the Logistics Service Provider division by orchestrating a team of 3 Managers and 1 Supervisor as direct reports and 73 indirect reports. Directly reporting to the Nelt Group CEO.• Boosted actual 2020 vs. 2019 EBIT by efficiently managing the budget, integrating proper measures, generating cost savings, and increasing revenue, thereby setting the base for further growth and development.• Maintained and continued cooperation with 4 key customers by negotiating upgrades and favorable terms.• Ensure efficient business operations by spearheading and managing relations with 10+ key existing customers.• Facilitated the Supervisory Board's approval for the intermodal terminal's capacity expansion by 30% through leading a team that initiated and obtained the approval.• Modified and streamlined the existing cooperation model with a key distribution client that lasted 20 years by guiding a team that agreed on the new logistics services contract.

Concentrated on spearheading LSP business development initiatives, including customers and services across the Western Balkan market (Serbia, Bosnia and Herzegovina, N. Macedonia, and Montenegro) and managing 20+ Key Account customers across the region.• Led a team of 2, including Customer Care Manager and LSP Project Manager.• Emphasized and drove business development efforts by participating in budgeting, annual plans, and logistics strategy creation.• Unified and harmonized the Nelt regional markets' logistics by streamlining and upgrading the Sales, Marketing, and Operations departments' activities.• Improved LSP and customer satisfaction by engaging in projects and defining and instituting a set of new business initiatives, including introducing a Customer Care Manager function and integrating Nelt LSP regional network.• Identified, acted upon, and carried out business expansion opportunities, including acquiring new partners, markets, services, and potential M&A targets by defining and creating a business plan.• Served as a team member in the due diligence process during M&A of the logistics company in Montenegro.• Enabled business diversification by initiating and establishing communication and leading negotiations on cooperation with a globally leading company from fashion, mining, and rail equipment industries.• Acquired 2 major customers from the FMCG industry by serving as a part of a team that created the solution and negotiated cooperation.• Facilitated Nelt's expansion on the African market by defining a platform for LSP concept development and establishing communication with potential global partners.

Oriented on managing operations and developing the LSP division, including Transport, Intermodal Terminal, Customs Clearance, and Sales departments.• Managed a team of 5 including Sales Manager, International Road Transport Manager, Intermodal Transport Manager, LSP Project Manager, and Supervisor of Customs department.• Grew revenue by 16.7% through coordinating and controlling a budget of Gross income and Operating profit.• Set the base for further business growth by launching an intermodal transport terminal as part of a defined development strategy and establishing an Intermodal Terminal department.• Supported promotion and recognition of Nelt as a logistics service provider by defining a marketing plan in cooperation with the company's Communication sector.• Acquired 190 new small and middle-size customers and generated significant additional gross income by coordinating cross-department cooperation and activities between Sales, Marketing, and Operations.

Emphasis on guiding LSP division, including Operational and Sales departments, and a team of 6 direct reports.• Supported LSP growth by developing and implementing appropriate strategy, optimizing existing and creating new services and capacities, and defining a new organizational structure.• Strengthened business relationships with existing clients and opened new business possibilities by building relations with new partners.• Improved customer satisfaction and induced repeat business by defining joint business plan with top 5 customers.• Expanded business range by integrating Nelt Grupa logistics into European Food Network.• Endorsed the creation of the first 3-year LSP development strategy, including commercial and marketing plans based on market research by leading the team, defining needed resources, and cooperating with an external partner.

Focused on enabling the attainment of business goals and objectives and company budgets by creating, directing, and integrating sales and marketing plans, strategies, and activities.• Collaborated with Operations team on developing and maintaining markets and products. • Defined and created a Sales department and sales network by hiring people, specifying sales procedures, structures, processes, and setting KPIs.• Enabled the company's promotion in Serbia's logistic market and increased its' visibility by devising a marketing plan.• Streamlined operational efforts by enhancing cooperation and optimizing processes between operation units, sales departments, and customers.• Broadened business reach by leading a team that launched a new service of groupage road transport between Serbia and Macedonia and Italy and Serbia.

Concentrated on managing and coordinating event logistics by defining and managing an annual budget, handling invoicing and reconciliation, domestic and international freight transportation, worldwide customs and quarantine formalities, etc.• Created and established the Fair & Exhibition department by defining structure, procedures, and KPIs, positioning it as a leader in the Serbian F&E logistics market and part of DB Schenker F&E global network.• Grew customer portfolio by 100+ customers.• Ensured timely and efficient door-to-venue and venue-to-door delivery service.

Organized dispatch of shipments to fair venues, logistics on venues, and returns to customers for more than 200 events with 0 delays or damages.