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Ivan N. Email & Phone Number

IT lead | Service Management Specialist | L2/L3 Engineer | Technical Engineer | Product Support Analyst at D2L
Location: Canada, Canada, Canada 3 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
D2L
Role
IT lead | Service Management Specialist | L2/L3 Engineer | Technical Engineer | Product Support Analyst
Location
Canada, Canada, Canada
Company size

Who is Ivan N.? Overview

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Ivan N. is listed as IT lead | Service Management Specialist | L2/L3 Engineer | Technical Engineer | Product Support Analyst at D2L, a company with 915 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Ivan N..

Ivan N. previously worked as Product Support Analyst Bilingual at D2L and Technical Specialist at Dxc Technology. Ivan N. holds Bachelor Of Technology - Btech, Computer Software Engineering from Mcmaster University.

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Email format at D2L

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D2L

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Profile bio

About Ivan N.

Our team at D2L relies on my technical acumen to enhance product design and efficiency, focusing on client-centric solutions and improvements in web services, including SOAP and REST. Pursuing a Bachelor of Technology at McMaster University, I'm honing my software engineering skills to stay at the forefront of innovation. Collaborating closely with product development, we've successfully submitted multiple improvements, usability issues, and bugs, contributing to an elevated user experience.Previously at DXC Technology, we provided technical support and application deployment, ensuring seamless Azure virtual machine integration and system monitoring. This experience, combined with an Advanced Diploma in Computer Engineering from Algonquin College, has honed my expertise in Microsoft Power Automate and Azure Active Directory, strengthening my ability to support and elevate organizational IT infrastructure.

Current workplace

Ivan N.'s current company

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D2L
D2L
IT lead | Service Management Specialist | L2/L3 Engineer | Technical Engineer | Product Support Analyst
kitchener, ontario, canada
Website
Employees
915
AeroLeads page
3 roles

Ivan N. work experience

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Product Support Analyst Bilingual

Current
D2L

Ottawa, Ontario, Canada

Improving D2L product/tool design and efficiency by reviewing and providing feedback on functionalspecifications, and technical specifications and submitting Feature Requests, Usability Issues, and Bugsto Product Development.Use of different Web services (SOAP and REST), XML, HTML, ASP, ASPX, C,.NET, JAVA,JavaScript, and Microsoft tools and.

Jan 2023 - Present

Technical Specialist

Ottawa, Ontario, Canada

Provide technical support for physical servers and Azure virtual machine.Deploy our applications on customer servers.Monitor customer systems and respond to issues.Work with the project manager to keep the project on track.Discuss project requirements with the customerUpdate documentation pertaining to deployments.Contribute to iterative testing and.

Jan 2021 - Dec 2022

Information Technology Specialist

Ottawa, Canada Area

  • Acts as the front line of IT Support, handling support requests by phone ande-mail.
  • Tracks all support requests in the ticket management system.
  • Provide on-site/remote IT support to staff and external users for all businessapplications and IT services by telephone, e-mail, Internet, or in person.
  • Escalate IT issues to the appropriate IT group as required Troubleshootdesktop hardware and software issues.
May 2019 - Oct 2019
Team & coworkers

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2 education records

Ivan N. education

FAQ

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What company does Ivan N. work for?

Ivan N. works for D2L.

What is Ivan N.'s role at D2L?

Ivan N. is listed as IT lead | Service Management Specialist | L2/L3 Engineer | Technical Engineer | Product Support Analyst at D2L.

Where is Ivan N. based?

Ivan N. is based in Canada, Canada, Canada while working with D2L.

What companies has Ivan N. worked for?

Ivan N. has worked for D2L, Dxc Technology, and Conservative Party Of Canada.

Who are Ivan N.'s colleagues at D2L?

Ivan N.'s colleagues at D2L include Joao Camara, Keyur Bhatt M.Ed, Subul Ishtiaq, Hunter Uberti, and Nolan Plett.

How can I contact Ivan N.?

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What schools did Ivan N. attend?

Ivan N. holds Bachelor Of Technology - Btech, Computer Software Engineering from Mcmaster University.

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